Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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Canon 2200 eletrical surge now getting error code it says to turn power on and off. But that does nothing and it shows error code E000002-0000

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  • sawn Jul 12, 2010

    That was great!! It worked perfectly. Thanks, and Thanks



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Thanks for writing to

Error code (E002) is also a fuser error code. Lets reset this code. Press "additional functions”. Then press the numbers 2and 8 at the same time, then press additional functions again. This will put you into service mode. The new menu you see will look weird as it will be blue and have several "boxes" on the menu with "COPIER" at the top of the list. Touch copier and it will highlight, then press "ok" at the lower right corner. This will summon a new menu which will have several tabs at the top. Of those tabs press "function". Now there will be many items listed in the main field of the screen. One of the items will be "CLEAR". Press it, it will highlight. One of the options will be "ERR". Press it, it will highlight. Press "ok" located at the lower right corner. Now, press reset until you get back to the main which will again display the error code. Now reach around the right side at the back, slightly below the halfway point and you will see/ feel the rocker switch that is truly the main power and shut it off. Wait 5 seconds and power it back up. It should work fine now.
Thank you for contacting Fixya and please accept the solution if it has helped you.

Posted on Jul 12, 2010


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