Question about Gateway 831GM PC Desktop

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Won't boot I recently upgraded my computer with a new video card but when I set my computer back up it would turn on but not boot up. The fans would not rev up and no icons will appear. The computer is totally unresponsive to keyboard and mouse commands and it wouldn't work even when i removed the video card. Any advice would be most appreciated.

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  • trushinogul Apr 20, 2008

    Lights do come on so i think it's getting power. When it's turned off there's a green light on the back that lights up meaning that it's plugged in, and of course when i try to boot it up the blue light inside the power button lights up. However no fans spin at all.

  • trushinogul Apr 20, 2008

    300

  • trushinogul Apr 20, 2008

    and it was a pci card

  • trushinogul Apr 20, 2008

    Correction: my fans do rev up but for only a second. Other than that all information is correct.

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    It wasn't a PCI-E card?

    Are you sure you didn't hit any connections when you put it in or took it out?

    Do you have on board video?

    Were you replacing an internal video card?

    If not and you have on board video, did you disable the on board video before you turned on the pc with the new card in it?



    Sorry for all the questions, just trying to help the best I can.

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    Was it an AGP card? How many watts is your power supply?

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    Are you getting any power at all? Does the power supply fan spin?

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I would've suggested removing the memory chip had I known about it. Any hardware changes are the first things we ask but you didn't tell me that one. How about giving me a fixed ya rating for my hard work. It would be much appreciated. Thanks.

Posted on Apr 21, 2008

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Thanks for you assistance guys. I neglected to mention that the new video card came with a new memory module that I installed soon after I installed the video card. Unfortunately, the memory module wasn't seated properly and created a short circuit. I removed the memory chip and now my computer works fine.

Posted on Apr 20, 2008

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fbeea7d.jpg

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