Question about Pure Digital Flip Video Ultra Camcorder

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I cracked the lcd screen on my flip ultra hd. My warranty might be void due to the lens attachment that I glued to the camera, so Pure Digital may not repair it on principle. Is there anyplace else I might be able to send it to get it fixed? Would any camera shop be able to fix it?

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Frozen on startup

Take out the battery and leave it out for 48-72 hours. I had the same problem and Flip support suggested this solution which fixed the problem.

Posted on Apr 10, 2009

  • 115 Answers

SOURCE: i have a ultra hd flip camera - the exterior lens

there are people that can repair but it'll cost you so good luck...

Posted on Jun 06, 2010

  • 13433 Answers

SOURCE: I have a flip video


you can purchase the replacement lens here

The instructions on the page you linked seem good, you remove the old and put on the new one from ebay.

let me know if you require further assistance.


Posted on Jan 10, 2011

  • 70 Answers

SOURCE: My Flip Ultra HD LCD

Nope...LCD screens on camcorders, cell phones, etc., can not be fixed. And being that small LCD screens are part of small electronic devices, they are not modular (removable).


Posted on Apr 15, 2011

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1 Answer

My Flip Ultra HD LCD screen cracked, can it be replaced?

Nope...LCD screens on camcorders, cell phones, etc., can not be fixed. And being that small LCD screens are part of small electronic devices, they are not modular (removable).


Apr 14, 2011 | Pure Digital Flip Video Ultra Camcorder

1 Answer

My FLip Ultra's screen shows wavy black and gray lines. I can video things, but cant position the screen to center due to the lines. Upon playback the video works without the lines.

Sounds like the problem is centered around the LCD display on the camcorder itself. Unfortunately, there's not much that can be done to fix this. If the Flip is still under warranty, you can try to ship it back to the manufacturer for a repair/replacement and I would recommend finding out if that's at all possible FIRST AND FOREMOST!!! I hate to say it, but these camcorders were not made to last long at all. Dropping them from as low as 1 foot could cause it to break for good, even placing them down too hard on a kitchen counter could loosen the internal components so it no longer works. They are (IMHO) cheap in every sense of the word and it might be better to just purchase another Flip, or save up and upgrade to a higher quality camcorder. If you're feeling brave and the warranty is expired, you can try to CAREFULLY disassemble the Flip and find the wires going to the LCD screen to see if they are loose or cut. Or you could try LIGHTLY tapping the side and top of the LCD screen and see if that fixes the problem. If at first you don't succeed, get a bigger hammer! haha j/k You could also try calling Flip's tech support at (888)222-6689.

Personally, I'm in love with my Samsung Full 1920x1080i 60hz HD camcorder I got for only $300 (about the cost of 2 Flips) with touch screen, time lapse, 20x opical zoom, photo IN video, youtube ready video, etc, etc, etc. Talk to your local electronics store (BestBuy, Circuit City, etc.) for their recommendations on a "inexpensive" camcorder, but avoid the term "cheap" as it implies low quality manufacturing. I'm not trying to sell you anything, but just showing you that for just a little more, you can get something that will LAST!

Dec 19, 2010 | Pure Digital Flip Video Ultra Camcorder

1 Answer

My flip camera turns on normaly but then goes to a black screen! how do i fix this?

The CCD may have gone out. You'll need to take it to a shop. Check the lens and make sure it's not covered.

Oct 31, 2010 | Pure Digital Flip Video Ultra Camcorder

1 Answer

Flip Ultra HD - conflicting storage info

connect your flip cam to your computer.openo c drive on your flip program.look for trash file.empty it.that will restore your full 2hr record time

Jul 28, 2010 | Pure Digital Flip Video Ultra Camcorder

1 Answer

My son dropped our flip camcorder and the lens is cracked

[eBay] has replacement lens for the Flip Video. $15.99 free shipping. Also comes with protective lens covers.

Jan 03, 2010 | Pure Digital Flip Video Ultra Camcorder

6 Answers

Is there a phone number for Flip Technical Support? I've had my Flip Mino HD less than a week, and am getting nowhere with e-mailing Tech Support over a defective product. The Credit Card compnay says I...

The tech support number is 415.445.7626 and then option 2. I just spoke with Kevin, the floor supervisor and he was less than helpful. My brand new minoHD simply won't work--not very impressed with this camera, and I hope Cisco hasn't made a huge mistake...

Feb 10, 2009 | Pure Digital Flip Video Ultra Camcorder

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