Question about Samsung Washing Machines

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New Samsung front load washer - something very oily may have been in a wash load- now washer won't drain. When I pull out the filter - it feels very oily. I manually drained the water out so door would unlock. I'm guessing that an oily item was in the load - otherwise, where would the oil be coming from that I can see and feel at the filter? any ideas?

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  • sharon749 Jul 12, 2010

    that was a good thought considering my post- I just figured it out - and although I do think my husband put something in there he shouldn't have - the drain line had been pushed too far down the drain which stopped the machine from draining.
    thanks!

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You should check the wash load suspected to be containing the oily thing. If there's none, then your washer must be using a pump with cooling oil used to cool down the pump motor. The casing that contains the oil must be broken and the oil spilled out in the filter. The pump motor must have failed as indicated by not draining of the machine. Take the pump assembly out to inspect it and replace it if it has indeed failed.

Posted on Jul 12, 2010

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