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Hi, Did you try to clean beneath the copy glass? On digital machines, when the copy glass or optics are dirty, copy becomes verry light.
How many copies do you have? pres 123 button. It also could be that you need to change the toner station, by the book it goes 300000 copies. But I bet on dirty copy glass and dirty scanner assy.Clean the glass with glass cleaner and polish it with dry cloth.
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