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Perhaps you should reinstall the software from Fuji. Windows 7 needs other drivers, that could not be the problem, because they should be in the package. but the software from your camera.
Look at this link: Download Drivers Software
windows xp software will work, when loaded right click on icon. go to properties click on that then go to compatibility and asks what you want to run the software in chose windows xp sp3 setting. should work after this is done.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or, despite what I said first, you can use any photo cataloging program such as Windows Photo Gallery or Picasa.
Copy and paste this address into your browser. It takes you to the download page for your camera. Read the page carefully...print it out if necessary. Then click on "updater software" under the update list for windows 7. This should solve your problem.
Diana.., I located the usb driver you need to make the connection with the computer . on this location you will find the driver for windows Xp ...cause I do not located for vista .. if you use other operating system let me know and I will see what I can do ...( I do located for Mac too all but vista ) http://www.mediafire.com/file/qzz2gljmgiz/fuji finepix driver xp.exe have a great day ..and Enjoy!
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The issue may be that you have the clips there but they will
use the same naming convention as the photo's you have taken. On a Fuji it should be
DSCF#### with the # being organized numbering. You can try to go into
your Folder Options in windows and under View check to make sure that Hide extensions
of known file types is not checked. That way you will be able to tell
which is an .avi file and which is a jpg.
if you have Vista you wont need any software, but if your on XP you may need the driver cd, click below, but to get any software you have to be registered with fuji.