Question about Microsoft Windows XP Home Edition

1 Answer

Windows could not start because the following file is missing or corrupt windows root>system 32 toskrnl. exe please re install a copy of the above file. I do not have a copy of the 2400 dimension dell cslk871?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 428 Answers

Hi, Here is what you have to do. This is a common problem
What resources you need:

  • Windows XP Bootable CD with Recovery Console.
  • Basic knowledge of Dos Commands.

Steps:
  1. Restart your computer and go into BIOS. Use the key which will be shown during the booting process (Default keys are Del, F2, F1, Esc and F11)
  2. Set the Boot Order to boot from CD/DVD.
  3. Insert the Windows CD.
  4. Boot the machine.
  5. Press any key when you are prompted: " Press any key to Boot from CD"
  6. Let the components load. After loading you will be asked whether you want to Install or Repair.
  7. Press R to start the Recovery Console.
  8. Let the components load.
  9. You will be asked which Windows Installation you want to access. If you have only one Press 1. If you have more than one, use the number their. It will be shown.
  10. Enter the Administrator Password to continue (If you have prompted). If you have a blank password, just press Enter.
  11. Now you will be in C:\Windows\>
  12. Now you have to find the Drive Letter for your CD Rom which has the Windows CD in it.
  13. If you cannot remember:
  14. You have to check one by one to locate the I386 folder. Its in the Root of the Windows CD. Type this command and hit enter.
  15. Driveletter:
  16. Example: D:
  17. Hit enter. Now you are in D:\>
  18. Type this command and hit enter.
  19. dir
  20. Now you will see each and every directory (and file), Do this for each until you locate the Windows CD. It has a folder named I386.
  21. When yo are their, remember the Drive Letter.
  22. Go back to C:. Type this command and hit enter.
  23. C:
  24. Type this and hit enter again. Note the space between cd and \.
  25. cd \
  26. Now your are in C:\>
  27. Type this and hit enter.
  28. cd Windows
  29. Type this again and hit enter.
  30. cd System32
  31. Now you are in System32.
  32. Note: If you were restricted to access Windows folder you have to reboot and come back to the Recovery console again.
  33. Now type this command and hit enter. I am assuming your Drive Letter (CD\DVD ROM) as E:.
  34. copy E:\I386\ntoskrnl.exe
  35. Now you will be shown "One file copied". If so you have successfully completed the Recovery Procedure.
  36. Type Exit an hit enter.
  37. Now your machine will be booted properly.

Feel free to contact again if the problem persists. Please be kind enough to rate the answer as well!
Thanks for contacting Fixya!

Posted on Jul 13, 2010

  • honduper Aug 27, 2010

    i tried exactly i copied that file but nothing happened still i can not boot my xp

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I cannot boot up my Microsoft Windows 7 due to a corrupt ntfs.sys file. I can access command prompt through computer or cd. Please help!


As you are able to access command prompt, you can run the "System File Checker" tool to repair/ replace the corrupted ntfs.sys file. To do this, follow the instructions below:
1.Restart your system and tap F8 key repeatedly until you see Advanced Boot Options menu on your screen. If you miss reaching the screen in the first attempt, repeat this step until you reach the screen.
2.On the Advanced Boot Options screen, select "Safe Mode with command prompt"
3.In the command prompt window, type "SFC /scannow" (without quotes).
Note: There is a space between C and / in the command above.

This will scan all your protected system files and replace the corrupted files with a cached copy stored in your system.
Important: Please do not close the command prompt window until the verification is 100% complete. After the process is completed, the scan results will be displayed on your screen.

To know more about System File Checker, you can refer to the following Microsoft support page:
http://support.microsoft.com/kb/929833

Hope this will help you.

GuruAid.com

Aug 17, 2014 | Computers & Internet

Tip

Boot problems and their possible causes & resolutions


Symptoms:
Black screen
"Invalid Partition Table"
"Error loading operating system"
"Missing operating system"


Cause:
Corrupt Master Boot Record (MBR)

Resolution:
Boot into Recovery Console and run "fixmbr" to repair the MBR

--

Symptoms:
"A disk read error occurred"
"NTLDR is missing"
"NTLDR is compressed"


Cause:
Corrupt boot sector

Resolution:
Boot into Recovery Console and run "fixboot" to repair the boot sector

--

Symptoms:
"BOOT.INI is missing or corrupt"
"Boot device inaccessible"
"Windows could not start because the following file is missing or corrupt:
<Windows root>\system32\hal.dll"


Cause:
BOOT.INI missing, corrupt or out of date as a partition has been inserted

Resolution:
Boot into Recovery Console and run "bootcfg /rebuild" to repair the BOOT.INI

--

Symptoms:
"Windows could not start not start because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM"


Cause:
Corrupt/missing system hive

Resolution:
1. Boot into Recovery Console and run "chkdsk C: /f" to check the system disk for errors and fix them, then reboot.
2. If the error continues and System Restore is enabled, copy the system hive from the last restore point into \WINDOWS\SYSTEM32\CONFIG
3. If the error continues, copy the system hive from \WINDOWS\REPAIR into \WINDOWS\SYSTEM32\CONFIG
4. If the error continues, perform a repair installation by booting from the Windows installation media


--

Symptoms:
"Windows could not start because of a computer disk hardware configuration problem.
Could not read from the selected boot disk, Check boot path and disk hardware."


Cause:
Boot volume (with Windows folder) is not accessible as defined in BOOT.INI

Resolution:
Check the boot volume is accessible

--

Symptoms:
Dual-boot 32-bit Windows and 64-bit Windows system reports "NTOSKRNL.EXE is corrupt" trying to boot into 64-bit Windows

Cause:
System volume contains an older boot loader than the boot volume requires - e.g. XP SP2 installed after XP x64

Resolution:
Copy NTDETECT.COM and NTLDR from XP x64 installation media to the root of the system volume

on May 03, 2010 | Computers & Internet

1 Answer

Error message when I turn on laptop-windows could not start because the following was corrupt: windows root)system32 toskrnl.exe- re-install a copt of the above


I'm guessing its Windows XP. You will have to perform a repair install. Boot from the XP CD and select repair install normally takes about half an hour. You will not lose any of your files or programs it will just replace all the windows files. You will however have to install the updates again. If when youre booting from the CD you see an option to delete or format a partition youve done something wrong and gone too far just start again and read carefully.........cheers from Scott

Mar 26, 2010 | Computers & Internet

1 Answer

Corrupt or missing file but have no disc drive as it is a note book please install a copy of above program windows root system32 ntoskrnl.exe


IF YOU ARE USING A NOTEBOOK, IN MOST CASES YOU SHOULD HAVE A RESTORATION PARTATION ON YOUR HARD DISK.
If this file on your CD/DVD is corrupt, the chances are good it will find many more needed to complete the installation.
Find your restoration partation or get a good working copy or XP to install from.

Oct 20, 2009 | Microsoft Windows XP Home Edition

1 Answer

Windows could not start because the following file is missing or corrupt. windows root system 32 hal dll pls re install a copy of the...


Yes the hal.dll is one of the files it needs to boot up, It gets all of the hardware together..I own and ASUS and they pretty good about sending disk. Pull the disk out that came with the system. Just put it your CD and then go into Windows Explorer and look for that file. Its probably under i386 folder or Win32 folder. Once you find it then just drag it over to the c: drive and you are ready..I didn't get a cd player in mine, so you probably didn't either. I ended up buying one from Best Buy, it works really good, it's an HP.But anyway if you can copy that file over to the C: drive of your computer then you will be ok...it didn't way anything else did it> Let me know how it turn out..

Mar 25, 2009 | ASUS Computers & Internet

2 Answers

How do I...


NTOSKRNL.EXE is missing or corrupt.

Related errors:

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe

Cause:
Keyboard issue
Miscellaneous corruption
Corrupt boot.ini file.
Missing boot.ini file.
Missing or corrupt ntoskrnl.exe file.
Windows NT installed on a partition bigger then 7.8GB
Corrupted hard disk drive or severely corrupted Windows.
Solution:
Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.

Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.

Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.

Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
In the setup menu, type R to start the repair.
When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the

error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.

Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Once at the recovery console type chkdsk /r
Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 09, 2008 | Dell OptiPlex GX110 PC Desktop

Not finding what you are looking for?
Microsoft Windows XP Home Edition Logo

81 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2658 Answers

Piyal Perera
Piyal Perera

Level 3 Expert

528 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...