As I found somewhere on the internet; there are two 470uF/25V
capacitors on the power supply board in the sub-woofer that are the
cause of buzzing, crackling and then eventually no sound. Go to Radio
Shack and buy two Catalog #: 272-1030 470uF/35V capacitors and change
them out. They are in the middle of the Power Supply PCB and are close
to the long flat aluminum heatsink. Make sure you match the polarity
properly when replacing. Your unit will be as good as new and will
proibably last forever now.
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I'm having issues downloading files as well. The files I need are:Toy Story and Mickey's Treasure Hunt Adventure. If someone could email these files I would greatly appreciate it. My email is email@example.com
mine is having the same issue... thinking our heating element somehow went out, even though ours is less than 1 year old. Please let me know how you were able to fix this if possible should you come to a conclusion, I would greatly appreciate a quick email back when you are able. You can email me @ firstname.lastname@example.org. thanks much!
It seems your device is thinking it has no speakers connected, reconnect teh cable between the device and the subwoofer and make sure it is connected properly.Als chekc all speakercables if they are connected properly and correct (+ on + and - on -).
Here is a picture of the Power Supply PCB. The location of the 470uF
25v capacitors is marked by the red circles. To locate these the two
circuit boards need to be separated. Pictured are the replacement 35v
capacitors. Thank you to WheatService for discovering the solution. I hope this helps. I went to Radio Shack and got them to do the soldering for me. It cost a total of like $15. The sound works like normal now.
There are two 470uF/25V capacitors on the power supply board in the sub-woofer that are the cause of buzzing, crackling and then eventually no sound. Go to Radio Shack and buy two Catalog #272-1030 470uF/35V capacitors and change them out. They are in the middle of the Power Supply PCB and are close to the long flat aluminum heatsink. As far as installation instructions go; you have to have some soldering experience, first. You will also need some type of de-soldering device, be it a solder ****** or solder wick to remove the caps. Make note of the polarity before removing. Then it is just a matter of popping the new ones in (they are slightly larger than the originals so they might not go all the way down flush with the PCB) and soldering them back in. Make sure you do not make any solder shorts or your system will be toast! Your unit will be as good as new and will probably last forever now.