Question about HP Officejet 6310 All-In-One InkJet Printer

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Photo Paper keeps jamming

I am trying to print photos and the photo paper keeps getting jammed or won't feed correctly. I set the printer to photo paper setting and set the print dialog box on the computer to photo paper. It keeps getting jammed.

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It's the top rollers, the paper is too slick to get through them. I'm using HP photo paper, in an HP printer. It needs to do a 180, but gets jammed right where it prints, so the paper never makes it to the ink. It's an engineering problem by HP. I suggest putting a rough surface on the top edge of the photo paper, something removable but rough enough for the printer to pull the photo paper through.

Posted on Nov 21, 2012

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HP all-in-one printers have had problems printing photos with glossy paper. The glossiness makes the paper stick together and that will trigger a jamb. If gloss paper is all you have, try separating the paper before you load it into the machine. If you continue to have jambs, try a non-gloss paper to see if that alleviates the issue.

Posted on Jul 12, 2010

  • heidi753 Jul 12, 2010

    The pages are not sticking together... single sheets start to feed, but they just aren't feeding all the way

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Posted on Jan 02, 2017

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SOURCE: Photo Paper Jams

Based on your question, my first thought is that you changed the type of photo paper you used starting "this week" (when you first posted your question). If you did, the photo paper size/thickness may not be compatible with your printer.

Otherwise, there may be a problem with the paper sensor. Click on the following link and review the troubleshooting steps, particularly Step 2, to see if that helps:

Paper Jam Troubleshooting

Post back your results. If you are still having the problem, post any additional information you think might help solve the problem. Thanks and good luck.

Posted on Oct 03, 2008

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SOURCE: Willl not feed 4X6 photo paper it jams up and

try feeding the paper in one sheet at a time.

Posted on Sep 14, 2009

  • 103 Answers

SOURCE: HP 1610 printer photo paper jams

Right click on default printer icon select printing prefrences,click on advanced tab,select the size.or

Click on start menu then click on control panel.
Click on classic view on the left pane.
Double click on printers and faxes from the top toolbar.
Click on add a local printer.
Select the USB 001 virtual printer port from the “Use existing port” and click on next.
Select the manufacturer as HP and printer as Deskjet 990c and click on next.
We are using the generic driver for HP printers.
Use the default name for the printer, or you can change to your printer name and click on next.
Select yes to print a test page and click on next.
Select yes to set as default and click on next.
Select no to “do not share” and click on finish.

Posted on Jul 28, 2010

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1 Answer

I am positive there is no paper jam with my printer (Z2420) but message of paper jam still appears and it won't let me clear it.


Sometimes a very small piece of paper can still be in the printer paper path after clearing a jam especially if the paper tears while removing the jam. The piece of paper may be too small to notice. Try blowing out the paper area with compressed air. Other causes could be the thickness of paper you are trying to print on, ie photo paper, thicker bond paper. Make sure the print settings match the paper thickness. I have a Lexmark laser printer, and I will get feed problems if the settings are not set for the correct paper type.

I hope this helps.

Alex

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Printing photos from the back feed? Using special photo paper? Try cleaning the paper rollers that feed the paper. They get slick.

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HP 1610 printer photo paper jams


Right click on default printer icon select printing prefrences,click on advanced tab,select the size.or

Click on start menu then click on control panel.
Click on classic view on the left pane.
Double click on printers and faxes from the top toolbar.
Click on add a local printer.
Select the USB 001 virtual printer port from the “Use existing port” and click on next.
Select the manufacturer as HP and printer as Deskjet 990c and click on next.
We are using the generic driver for HP printers.
Use the default name for the printer, or you can change to your printer name and click on next.
Select yes to print a test page and click on next.
Select yes to set as default and click on next.
Select no to “do not share” and click on finish.

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This is not the fault of printer. Choose those type of photo paper, whose thickness is equal to executive bond paper. This type of printer do not catch the thick photo quality paper

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make sure the photo paper is in glossy side face down,
set the paper type to photo.

If it keeps jamming it's because the paper feed is probably dirty and not taking the paper properly

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Dear Sir,

I have Epson Stylus-1390 Photo Printer. Problem is when giving photo printing option thru printer driver printer get error is paper jam..

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2 Answers

Photo paper jamming.


You didnt tell us what phtopaper you use. Especially the weight of the paper! Brother printers are known to have probs with paper thicker then 220g. The paperfeeder cant feed the paper correctly into print position.

another reason might be that the paper isnt placed well into position. Have a look around the FAQ, too:

http://welcome.solutions.brother.com/bsc/public/as/nz/en/faq/faq_top.htm?reg=as&c=nz&lang=en&prod=mfc440cn_all

BTW: If you print a lot of photos it might be cheaper to do that with a (online) print shop.

Jan 04, 2008 | Brother MultiFunction Center MFC-440CN...

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