Question about Computers & Internet
It is a hardware problem. It means that one of the buttons on the device is pressed. Try dismantling the device and clean up the button portion and set it up to re-install.
Posted on Sep 01, 2010
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Posted on Jan 02, 2017
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I searched through BenQ site as they were previousily Acer Communications or something which made this and other scanners and it only has drivers that are supported up to Windows XP.
That link will take you to the US driver download page for your scanner, change the country to whatever country you reside in. It may work with Vista if you run the driver update as a XP program with the compatibility wizard or when you install the scanner. If that doesn't work, I'm afraid you may just have to go buy a scanner that will run with Vista or an all in one printer that is supported in Vista.
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