Question about HP LaserJet 1300 Printer

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Black marks on paper looks like a tear in the back roller. Is there a replacement roller. Cant seem to get it apart to see what I need

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If you are talking about the fuser, yes there is a fuser sleeve you can buy from eBay, if you knows how to fix printers. If not then buy a refurbished fuser and ask for instructions on how to replace it.

Posted on Jul 13, 2010


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Forgive a naive question from a technical dud. My Laser MFD 6020 has worked well - until it began paper jamming today. I can't easily pull the paper out frontwise without seeming to do violence to...

clean any paper dust from the paper path, something is blocking somewhere,
theres too many factors to give an exact diagnosis...but !!!
if the paper is
completely blank where jamming it maybe time to order a new set of pickup rollers, which just collect the paper from the bottom drawer, should just pull off and easily replaced and are cheap, you can clean these with soapy water as long as you thoroughly dry them before putting back.
if the toner is on the paper but its not dry...smudgy, try the transfer drum, either check theres no small tears of paper or excess dust in that area,(DON'T CLEAN WITH CLOTH relies on static charge) a few light blows of air should be enough..replace if need be but they're expensive.
if the papers printed and dry where jamming its going to be in the area of the fuser (the hot roller) this can be cleaned with dry clot, don't use any solvents ore cleaning products...ALLOW TO COOL first or burn your fingers.
if the papers crumpling anywhere along the line there is a roller not turning maybe due to a stuck piece of paper from a previous print, the roller not turning is obviously between the front of the paper and the crumple.

Apr 20, 2011 | Office Equipment & Supplies

1 Answer

I have dark lines all the way down on the left side of paper. I replaced the toner cartridge, and still having the problem.

It seems that the fuser film roller is damage and need to be replace. Only tecnichian can fix the problem because they will open the whole printer.Fuser film roller is color orange that u can see through. It is quite damage due to high volume of printing and this fuser film roller start to tear up from sideways. Or the black fuser roller is damage. Just try to clean this with alcohol and see if it works.

Dec 29, 2010 | HP LaserJet 2420 Printer

2 Answers

Hi, I've had this Samsung color laserjet (CLP-510) for a while now - found no reason to upgrade cause it's a great work horse. Now however from job to job it grabs an extra sheet of paper or two, and then...


It seems more likily that your pickup roller and separation pad has already worn out.

You may want to try pull out your paper tray and remove the pickup roller. Adjust the pickup roller and the paper tray separation pad may help.

next you may want to test with a single sheets of paper to see if the paper jam at the back of the printer near exit. If it does, you will need to replace your fuser too.

you can check the supplier info by going to menu -> system setup -> report -> supplier infor -> print -> yes.

Information below for item that is wear and tear.

1. Fuser - 25K +/-
2. Transfer roller 20K +/-
3. Transfer Belt 25K +/-
4. Pickup roller 20K +/-
5. Image Drum 25K +/-

hope this help :)


Feb 20, 2010 | Samsung CLP-510 Laser Printer

1 Answer

Unclear image

if the ink-marks repeat on papers,need to clean roller paper by doft cloth.

Jul 26, 2009 | HP Color LaserJet 2600n Printer

1 Answer

Brother 2920 Fax Machine keeps jamming every few pages

Please try this and let me know how it goes

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 09, 2009 | Brother IntelliFAX 2920 Plain Paper Laser...

1 Answer

Hp2200D Won't print - "jam" light comes on - but no jam

Have you cleaned the feed roller? If it's dirty it'll spin but won't pick up any paper. Look at the paper after a "jam." Can you see any black roller marks on it? That's a sure sign of a dirty roller. If you suspect a dirty roller, clean it with a little alcohol on a cloth.

Mar 10, 2009 | HP LaserJet 2200D Printer

1 Answer

Roller marks on paper

Hi, Sounds like your problem is not the rollers. If its marked on the pages, its not the pickup rollers nor the Exit rollers that leave marks.

Either 1 you have a bad Toner Cartridge. or 2 Fuser sleeve is bad and needs to be replaced.

(1) If the toner cartridge is refurbished that is your first indication that you should replace with a HP Manufactured Toner. Refurbished toners always go bad. In fact many of them do not even last the amount they are said to last.

(2) If its not the toner cartridge, then the only other thing that is fusing roller marks is the fuser. In order to do this. You will have to remove the back panel. Unscrew the fuser.*note fuser can be extremely hot after use. be careful.* From this point you should be able to look at the Fuser sleeve and see a worn out sleeve on the side which your roller marks are at. You will either need to replace it if it looks bad. Or you can clean it when its got with a piece of paper or an alcohol pad to remove excess toner clocked on the fuser.

That toner is whats showing up as roller marks on your prints.

I hope this helps. PLEASE RATE Porfavor :)

Victor C.

If you need more detailed help please comment back ill be willing to help. I like helping others.

Sep 23, 2008 | HP LaserJet 2100 Printer

1 Answer

Paper feed problem

Try cleaning the rollers with a damp paper towel. Dilute alcohol with water (half and half). Be sure to clean all the way around. Taking it apart is quite a process. Be sure you can get the replacement parts before you start.

May 09, 2008 | Canon BJC 7000 InkJet Printer

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Samsung ML-2510 paper feed problem - taking page up and in

I just finished fixing my ml-2510 with the identical problem. you can take the pick up rubber and its housing off without removing the shaft. after taking off the front panel and taking out the upper paper tray and the toner you have lots of room to get your hands in there (make sure it's unplugged before you start). two plastic side supports hold the rubber housing in. lift the tab on one and slide it to the side. the housing will now come out . take note of the positioning of all these parts before taking them apart. I sometimes use a digital camera for this purpose. the housing snaps apart and the rubber band slides off. I turned it inside out and put everything back together. works great now (for another year I hope). It's not difficult, it took me about 30 minutes, but be gentle with these plastic parts. I needed a small flat head screw driver and a good lamp. the easiest way is to stand the printer up on its back and reach down inside the hole with the lamp set up over top. good luck.hope this helps.

Nov 09, 2007 | Samsung ML-2510 Laser Printer

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