Question about GE Refrigerators

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Refrigerator is not cooling. Freezer is working fine. The temperature control between the refrigerator and the freezer seems to not be working properly. the model number is gss201bph-ww and the serial number is ssg215049

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  • GE Master
  • 8,220 Answers

You need to replace the damper control most likely.

Here is your GSS service manual

After replacing the damper I would clean around the coils and check the defrost system using diagnostics in the manual I provided above.

Posted on Jul 12, 2010

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1 Answer

How do I keep my refrig/freezer from defrosting in the winter when store in the garage.


There is only one source of cold in many refrigerators. If yours is a top freezer, then most likely it is in the freezer.
But the thermostat that you set temperature with is in the refrigerator, not the freezer.
In the cold garages, what can happen is that the refrigerator stays cold enough that it does not call for cold. So the freezer does not get enough cold.
The freezer control works by diverting cold air into the freezer WHEN THE RERIGERATOR HAS TURNED ON THE COOLING. If it is not turned on, oh well.
The best you can do for this is to put both on max cold. Then the refrigerator will call for more cold at a lower temperature, and the freezer will get it more often and will divert more when it is cooling.
This can result in the refrigerator freezing things too. You can try raising the refrigerator setting JUST A LITTLE and see if both work, but keep freezer on max cool.
This works for my situation, but ambient temperature fluctuations in the garage make this dicey. We don't put things like lettuce in the refrigerator in the garage in the winter because freezing damages them.
Good Luck

Feb 05, 2015 | Refrigerators

1 Answer

My freezer seems to work fine on the AC but the fridge will not get cool any idea what the problem might be Dometic model RM2652


Move your temperature control (slider) down. If it is close to the freezer it does not get the signal that it is warmer.

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1 Answer

Refrigerator is not cold, freezer is


Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

Refrigerator2_bing.gif not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

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http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101

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The freezer section of my fridge freezer side by side has broken down and will not freeze. The fridge side seems fine. Is it worth getting repaired? Prior to this I often heard like a clicking/ tapping...


So your refrigerator section is cooling fine ? When the compressor motor is running and you open your freezer, is the fan running ? You might need a simple fan replacement - The most costly repairs to a refrigerator is usually the compressor - as long as your compressor is running and you have cooling, the other most common problems are control board faults, evap fans, defrost timers, all of which can be fixed.

Is your freezer iced up when this happened - turning the refrigerator off and unplugging it, try removing the back panel of your freezer and locate the fan - look for anything obstructing the blades - maybe ice or other......otherwise you may need this serviced.

Is it worth it ? It depends - how much did you nitially pay for this ? How long have you had it ? How much are estimated costs for the repair - if the problem is one thing needing replaced and doesn't cost you a lot of money, yes it is worth it.

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Refrigerator not cooling but freezer is


Something has stopped the cold air being ducted from freezer side to refrigerator side of things. Possibly duct blocked due to ice build up, evaporator not self defrosting etc. Turn unit off for a few days till it melts and then turn back on. If it was because a door has been left slightly open you will be ok. If for any other reason you will want to have it serviced in the next week or so.

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Jenn Air JCD2389GTW Refrigerator problem


The auto defrost timer was broken, so my refrigerator repairman replaced it. The part is about $60. The bigger expense was the labor getting to the timer, which is in the upper right hand corner of the refrigerator within the plastic casing that houses the temperature control levers. He then had to remove the panels of the freezer and defrost the coils with a blow heater. It took several hours.

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