Can security issues (firewalls)block internet connection? I couldn't connect and when I turned off my firewall, it worked. However I cannot keep my frewall turned off
Yes it can stop your internet.
First you need to know what program seems to be blocked, for instance, Internet Explorer, Firefox, Google Chrome, Opera, Etc...
Then you need to gain access to your firewall and check to see if there is an exception for that program, and if there isn't, create one.
If your using the built in firewall that comes with windows, you can find the controls for that under the start button, and control panel.
If your using a software firewall, then you will have to work your way around inside the menu system to add the program as an exception.
If you have a literal hardware firewall (a literal box in your homeoffice for instance) or a router from your internet provider, such as cable or dsl, you will have to find the access port and change it.
Access to the port is gained through the browser, and usually is at a port from 192.168.1.1 to 192.168.1.100, but can be anywhere from 1 to 255.
192.168.1.1 and 1.100 are the 2 most used ports for access.
If there is a password and you don't know it:
If it is your hardware, and not the cable companies or the dsl isp's then you will have to reset it, there is usually a spot on the back (but it can be anywhere) that you push in with a pen and this resets it.
Usually the reset process is done by holding the button in for about 5 seconds, and then while doing this, turning off the unit, sometimes by pulling the power plug out of the back.
If the router or dsl modem is not your hardware:
If this is the case, you should contact your internet provider.
There can be settings that are unique to your isp (internet service provider) and resetting the hardware could render the hardware non functional.
Nov 16, 2010 |