Question about Washing Machines
F24 error code a water temperature sensor error or enought hot water to the washer.
check to see you have both valves are turned on. Also, the water inlet valve on the washer has a screen and it is known to get clogged and restrict water flow. Turn off the hot water valve. Pull the hot water hose off where it attaches to the back of the washer.
Even if you are getting good hot water flow, inadequate water temperature can cause an F24 error code. Check the temperature setting on your hot water heater. It should be set at 120 F. You should reach this hot water temperature at your washer within about 1 minute.
If you are getting a good hot water flow, you may one of the following failures:
1 loose or dirty connection at the temperature sensor or control board.
2 The temperature sensor could be out of range. Bad or shorted sensor
3 Control board failure.
The temperature sensor should have a resistance reading of 6.6k ohms at 104 degrees F and should drop in Ohms as temperature rises,
The temperature sensor is located at the back lower section of the tub with 2 small black wires. It would require a ohm meter to measure the resistance of the sensor. .
Posted on Apr 20, 2008
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Posted on Jan 02, 2017
SOURCE: fault code F24
This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the "F24" Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.
"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.
To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:
Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms
Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.
Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.
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Posted on Sep 28, 2010
SOURCE: error code f24
F24 indicates a water temperature sensor error. If during the wash cycle in the water-heating step, the water temperature sensor (NTC) value is out of range the F24 error code will display.
Posted on Dec 18, 2008
The F-24 error code indicates that the water temperature sensor reading
is out of range (below 23 degrees F or above 217 degrees F). This is
usually caused by a failed temperature sensor (Key 24 in the image
below). A wiring failure or a failed electronic control board could
also cause this fault code
If you are able to unplug the washer and safely remove the bottom front service panel, then you can check the resistance of this temperature sensor using a volt/ohm meter. To remove the bottom front service panel, take out the screws at the very bottom of the panel and then pull it out and down to remove it from the washer. With the panel removed, you should be able to pull the wires off of the temperature sensor at the bottom front of the washer tub. Measure the resistance across the leads of the temperature sensor. You should measure about 10K ohms (10,000 ohms) of resistance at room temperature. A reading that is more than 30% off would verify a failure in this component. Replacing the temperature sensor would fix this type of problem.
Posted on Oct 22, 2009
check the water tempreture sensor and connection to it
heres some info that should help ya
hope this helps
HE2 Error Codes.pdf
HE2 Error Codes.pdf
Posted on Jul 18, 2010
Tips for a great answer:
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is a water temperature sensor error. You have to unplug the washer and check
the water temperature sensor and its connections, if that is fine then check
the resistance of the heating element and the part that is bad should be
replaced. Hope this helps...please post back for further
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