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Each time i attach usb to computer it responds found new hardware and tries to reinstall printer. The printer once detached goes offline and the cylce continues.

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Go to the manufacture's website and download the latest driver. That should fix the problem. When you use a driver from a disc it is out of date and can cause conflicts. I would update the driver and if need be, change the cord.

Posted on Jul 12, 2010

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Hi, My Star TSP100 printer always goes offline after computer shutdown


Hi Valued Star Customer

It seems like the USB host may be going into "sleep mode" and not awakening. Please contact Star Support at support@star-emea.com for documentation.

Best regards

Star Technical Support

Feb 13, 2012 | Star Micronics TSP100 Thermal Printer

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Printer is on and plugged in but says it's offline


Once its showing there is no communication between system & printer. Check with another usb cable...Go to my computer properties # hardware # device manage # highlight any one of the list # action# scan for new hardware.. system will scan for new hardware, if its not found replace formatter....

Sep 27, 2011 | HP OfficeJet 6210 All-In-One InkJet...

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A couple times a week my HP Deskjet DI660 printer goes 'offline'. When this happens a message appears 'new hardware found'. And my printer will not work until I have disconnected the the...


Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Aug 26, 2011 | Office Equipment & Supplies

2 Answers

Can't print because of Error-offline status.


I found out that the IP address on the printer was different from the IP address that was available when the printer was first installed. After spending days trying to fix this, it was resolved in less than two minutes.
Go to the Printer Folder in the control panal and choose to Add a Printer. You will see the option to add the new printer ( wireless). Chose to install, and it will install the printer under the new IP address. It worked instantaneoulsy.

You also need to make sure the IP address is inputted into the printer ( check your guide for how to input the IP address)

What I dont know how to do is to keep the IP address static. Afger, it is not practical to do this each time it changes. If only the last digit changes, it may be as easy as switching to the printer available under the current IP address.

Cheers,

DeniseA

Jan 10, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Says offline


Hi

Try thiis

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP DESKJET F2100

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Thanks
Riz

Dec 29, 2008 | HP PhotoSmart C3140 All-In-One InkJet...

1 Answer

Won't print.


Hi,

It must be the USB drivers problem in communicating to your PC.Thats the reason it says offline.Try the below steps and PLEASE let me know what happened!!!!

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for what location says, Eg -LOCATION : Compaq LJ1200 )

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Thank You

Riz

Feb 15, 2008 | Compaq Inkjet Ij1200 Printer

1 Answer

Printer will not communicate with computers


Whenever I have seen this problem it has usually turned out to be one of the solder points on the USB connection in the printer. Of course it could be a logic board problem as well. Well done for testing your problem so thoroughly (eg trying different cables and machines) but I think it needs a repair agent now unless it is under warranty (or you can solder well). Mind you it's probably cheaper to purchase a new one then to pay to have it repaired.

Feb 05, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

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