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Schematic for Fresh Air 2.1

Does anyone have one

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Why is my fan rattling after I cleaned the unit?

The fan may be on backward or pushed on the shaft too far. Call (336) 499-2505 and they will send you instructions for cleaning and reassembly that explain better than the owner's manual. Tell them you were on

Sep 10, 2012 | Ecoquest Fresh Air Living Air Purifier

1 Answer


yes just below thee on-off switch and the pulug ,id a little square box .sweeze the snapt on each en and pull out the fuse is inside

Jul 16, 2012 | Ecoquest Fresh Air Air Purifier

1 Answer

I cannot remember how to take off the back of my Fresh Air. The older model of fresh air had 2 screws on the side -- this one doe not. Just a screw in the back and that one is off and still cannot take...

Just squeeze the back sides in slightly to allow the plastic tabs to release from the left and right sides of the unit. Then lift the bottom portion of the back cover first then the sides then the top to remove the back cover.

Hopes this helps.

Jun 08, 2010 | Ecoquest Fresh Air Air Purifier

1 Answer

Where is a good place to buy replacement bulbs?

Try Healthy Technologies, Inc. - 1-877-710-0057.

Mar 31, 2009 | Ecoquest Fresh Air Air Purifier

3 Answers

Fresh air flashes

This looks like a control board error. It needs to come in for repair. be careful not to turn it on, the RCI cell ( the blue light in the back) will stop working if it is switched off and on fast.

Call the company 1-800-989-2299 and get an RMA number. If you are under three years, you are still under warranty.


Mar 28, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Away mode broke my fresh air by ecoquest

There could be a couple issues at play here.
1) The power cable might not be plugged in correctly.
2) The fuse might be blown
3) there might be another electronic failure.

1 and 2 are pretty easy to check. Go to and look for the FreshAir, under the support tab you will find manuals that you can print out.
For the third option you would have to send it in. An authorized repair center needs to take a look at the machine and diagnose the problem. You can call EcoQuest at 1-800-989-2299 to find out where the closest repair center is.

I hope this helps.

Dec 28, 2008 | Ecoquest Fresh Air Living Air Purifier

1 Answer

How do you know if it is working (fresh air) Ecoquest?

I don't know if I'm allowed to post a link or not, but I'm giving it a try.

Here is a link to the .pdf for the product manual for an Ecoquest FreshAir unit:

This is the one that has the 'away' mode on it.

Here's the main website where the product manual link can be found, it may help you find your other manual:

Hope this helps!


Nov 10, 2008 | Ecoquest Fresh Air Living Air Purifier

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