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I have a mac Book Pro and have been backing up my photos to a WD Passport external hard drive for several months now. This morning the Passport did not even show up in the finder window. Its' Smartware icon did -but not the icon for the Passport itself! I am a photographer and absolutely need to get to those photos! I have tried testarting the laptop and changing usb cables on the passport-but nothing works. I don't want to reformat because I don't want to lose anything

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Try plugging into another computer and if that works save all your data then format and try back on your own computer. If this doesnt work start to look into data recovery software. I use 1 called GDB (Get Data Back) which will read a lot of drives information when operating systems wont. Good luck from Scott

Posted on Jul 12, 2010

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My WD My Passport external Hard Drive ! TB formatted for Mac is not reading my files


A Windows PC computer will not read files on the WD hard drive that has been formatted on a MAC.
The fix.
Copy your photos onto the MAC computer then remove the WD hard drive and connect it to your Windows PC and format the WD hard drive in FAT32 file system.
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The problem is that your powerbook G4 does not provide enough power to your 160gb passport HD. This does not happens to the new Macs with intel inside.
There are several ways to fix it:
1) Go to West Digital Website and buy a "Power Buster Cable USB" (that connect your 2 USB ports to your passport HD in order to provide more power). I think that it costs 10$. This is the link: http://www.wdc.com/en/products/accessories.asp?ProdID=170
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