Question about Dell Dimension 4600 PC Desktop

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Display shows only blues and yellows

Before leaving for vacation I shut down my computer and unplugged the power strip. When I turned on the computer again, I found that the color on my monitor is only displaying blue and yellow. I did a test of the monitor as advised by Dell, and it has red, yellow, green, white and blue. So I can't figure out how to get full color back. I've tried adjusting it by use of the buttons on the monitor, tried via Display in the Control Panel etc. but nothing is helping. Any suggestions?

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  • kristenb Apr 20, 2008

    There had been a power outage in our home at some point, but since I'd unplugged the power strip I didn't think anything of it. I am wondering if it isn't an XP problem rather than monitor problem, as the test I performed on the monitor (with the color box floating around the screen) showed colors red, green, blue, white etc just fine.

  • kristenb Apr 20, 2008

    THANKS! The problem is solved!! I hooked the monitor to my husbands computer and through troubleshooting through Vista discovered that the VGA cable (blue connection) had gone bad! My neighbor happened to have one for us and voila I am back in color. Not sure what fried that cable, as the entire computer had been unplugged while we were away. But my computer tech neighbor did say that happens frequently. If anyone else has this issue, the problem certainly can be solved inexpensively by replacing that cable. Thanks for the replies!

  • Kaitlyn Jones
    Kaitlyn Jones May 11, 2010

    was anything suspicious when you returned home?

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Hello kirstenb,

First, make sure that the cable between monitor and computer is secure. If possible,try using a different cable.

Secondly, try to reseat the video card or use a different slot. It could be that the card has become loose. Make sure to clean all the dust inside first; you can use a can of compressed air to do this. If you do not know how to reseat the card or open the cabinet, get someone in the know to do this for you. The video card will be the card to which you attach the monitor cable.

Lastly, try to download the latest driver for your card from the manufacturer's website and reinstall the new driver.

If all this still does not work, it could be a problem with either the card or the monitor. Get a local competent technician to check it for you. Hope this helps...

Should you have any further questions, please feel free to post them here. Please do not assign a rating until you feel your problem is resolved. I will try my best to help you further if need be.

If you are satisfied with my solution or have no other questions, please close the problem by assigning a FIXYA rating for my solution. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Apr 20, 2008

  • Swilin Sampson
    Swilin Sampson Apr 20, 2008

    Great that worked out, kirstenb..Glad I could help.

    I told you the first thing to do was check the cables :)

    I would be grateful if you could take a moment to close this problem by assigning me a FIXYA! rating as a show of appreciation ;)

    Cheers and have a good day,
    IrishDruid

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Actually, if you have not noticed, electrical things tend to act weird during thunder and lightning storms(power outage?) For instance, my little sister has a bear with a voice box that sits right up against her wall and when ever theres a thunder storm it goes off. (Scare me to death ;) ) But perhaps something like this happened to either the PC or the monitor. OR Does is the monitor tinted yellow, blue, etc...? Because that is a connection problem try screwing the cable from the PC air dusting the port and the end of the cable and making sure it id firmly screwed back in.

Posted on Apr 20, 2008

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