Question about Pure Digital Flip Video Ultra Camcorder

2 Answers

I'm probably retarded, BUT, no sound on my videos when play on computer

When I filmed these clips, the sound on playback was faint, but I figured it'd be better when I downloaded to my computer...I have an hr. recording time (black camera)...just got it...am I doing something wrong here?

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  • Michaelbader Apr 20, 2008

    Just to be clear, this is the flip video from pure digital....

  • Michaelbader Apr 20, 2008

    Hi the above is not yet sufficient, I think...cbecause it doesn't explain the fact that there IS some audio on the camera playback but none on the computer playback..any thoughts on this? thanks!

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2 Answers

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  • Master
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Sorry but you are not stupid, One of the biggest problems (if you check reviews on this device you will see this is true) is that the audio is very lacking in quality for this device. The only time it may work well is in small and quiet areas. The microphone isn't very good otherwise and so there is no real solution to fixing this except to have the company put a better microphone on it probably on the next model.

It is a very nice device but unless you can put a better microphone on it, it's not very good. You can try calling the manufacturer at the below number and see if they have options for putting a better microphone on but I don't think much can be done if any to solve this. Sorry for the bad news but that is the way it is.

(415) 445-7626 (Pure Digital Support)

Thank you and Good Luck on whatever you do and if you have any other questions, please let me know

Posted on Apr 20, 2008

  • Benjamin Patri
    Benjamin Patri Apr 20, 2008

    It is recommended with this camera that any audio sounds that you record should be within 12 feet of the microphone and should be in an indoor environment for a little info on optimal use.


    I assume that you have checked the mute button on the computer in both the program and on the little speaker on the bottom right of the screen and that both are turned up? Also other audio sources work correct?

    If the above is all configured then you should definitely should be hearing audio especially if you have video.

    If it still doesn't work even though you have audio from sources and have every volume control turned up then I really can't tell you what is wrong without looking at it personally because it should work. If it still doesn't work then contact the company 24/7 at the below number.


    BY PHONE


    1. Please call (888) 222-6689 for immediate assistance
      Live Support is available 24 hours a day, 7 days a week


  • Benjamin Patri
    Benjamin Patri Apr 24, 2008

    Please don't forget to rate this solution as that is one of the biggest aspects of all this website works



    otherwise please let me know if you have further questions



    Thank you

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  • Pure Digital Master
  • 19,396 Answers

I cannot understand the problem, please re state

Posted on Apr 20, 2008

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