Question about Creative Labs ZEN V Plus MP3 Player

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Help when my creative zen froze i put a paper clip to reset it and after that when i tried to charge it it wont say docked and i cant turn it on HELP

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I just got done fixing my daughter's Zen V 1GB which was frozen by holding down and keeping the play/pause button pressed and then powering it up. This will put the unit into recovery mode.

I selected "Clean Up" and this fixed the problem. I will assume the other options are a little more destructive to the stuff you've uploaded to it. Hope this helps!

Posted on Apr 20, 2008

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The pc froze whill i was uploading music onto my creative zen v plus and now the screen on the handset says docked and has the docked picture on it with flashing red lights either side. the handset is not...


Try holding the power button down for an extended period of time. If this does not work, there should be a small hole on the side of the device that will reset the player. You'll need to use a paper clip to press the button inside the hole, similar to ejecting a cd/dvd that is stuck in a computer. Hold the button down for several seconds to reset the device.

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I had the same problem. Have you tried a soft reset - paper clip into small hole on the side with the on/off slider. Hols it in for about 5 seconds.

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If you don't mind losing your music that you stored (not too sure if you do lose your music, but just in case),
find the reset hole on the side of the player, below the power/hold switch, push it with a paper clip or something of that size.

If that doesn't work, wait for the battery to die completely, then charge and turn it back on.

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