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Cant scan My Printer/scanner HP 2355 wont scan ! you need to install software ?

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Try to scan with Preview or Image Capture apps (in your Applications folder).

If that does not work, try deleting and re-adding the printer in the print queue:

- Sys Prefs, Print & Fax
- Select the printer in question and click the minus sign at the bottom of the list
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

If this does not work, do the same thing, only instead of the second step, right (control) click the print queue area and select Reset Printing System

Posted on Jul 23, 2010

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1 Answer

Help with downloading the software for my scanner


Please open the following web link:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=422000&lc=en&cc=uk&dlc=en&lang=en&cc=uk

* Select the required operating system

* Click on the above web link.

* Click on 'Download only'.

* Click on Save and save to the Desktop.

* Double click on the downloaded file and install the driver software.

* Follow the onscreen instruction.

:) Dr Tony

Apr 15, 2010 | HP PSC 2355 All-In-One InkJet Printer

4 Answers

HP PSC 2355 error


Hi Brown3377;
when you install the HP Software, what selection did you choose? is it the recommended or custom settings? maybe you missed the scanner driver for your printer that is why it says you need to install it first. you can insert your HP cd and check it out, click custom install and double check to see if you have the scan driver selected, if not, select it then install... then try to remove the printer usb cable, reboot your printer and computer.

Jun 24, 2008 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

What driver or software is needed to install the HP2355 scanner?


You can't scan to word unless you have OCR software running. Word is for text and without OCR it is only a picture or image and not text. It's not cheap but you need to shop around for something like Adobe with OCR to convert to text.

Jan 29, 2010 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Scanner won't stay installed


When you install the printer software is it installed properly? if the printer is installed properly then you will do need to do the same step. First, uninstall the printer software by going to control panel > add/remove programs and then uninstall all the printer software. then go to control panel > printer and faxes if printer is present in the printer and faxes delete the printer. Restart the computer. Before reinstalling the printer software turn off your firewall, anti-virus, spyware if you have any. Then reinstall the printer. Try to scan again. if it works then try to restart your computer and scan again. it should work

Oct 27, 2009 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

Printer will not scan. States "You need to install or run HP software for this feature". Laura


You can download the software at the HP website. Just click on the support link; lookup your specific model # and then select the operating system you are running. Download and install the software package and you should be all set. Hope this helps.

Aug 19, 2009 | HP PSC 2355 All-In-One InkJet Printer

3 Answers

HP PSC 2355 all-in-one printer not scanning


You need to start the HP software that's installed on your PC.

In Win XP, go to Start menu, look down the list of installed programs, and click on HP Director to start it up. Your scanner should work now, either from the scan buttons on the printer, or from the scan options within HP Director.

Nov 11, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

HP PSC 2355 all-in-one scanning problem


hi shaundoyle -

first, I wanted to point you to HP's general support page for your model:
http://h10025.www1.hp.com/ewfrf/wc/product?product=422000&lc=en&cc=us&dlc=en&lang=en&cc=us

here is another link, this one to a doc for connecting to more than one HP product using a Mac:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpm01356&dlc=en&product=422000

here's a link to a doc about the scanning stopping:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00803473&dlc=en&product=422000

and yet another link, this one for probs printing through 'classic' applications:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00035422&dlc=en&product=422000

it sounds like one piece of software overwrote another, or your two pieces of hardware are fighting each other for your Mac's attention. hope this helps a little.

-JW50

Oct 28, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

SCANNING PHOTOS INTO MY COMPUTER - INTO WINDOWS PHOTO GALERY,


Hi,
Does your computer have Windows XP installed? If it has and you use the installation disk that came with your HP 2355 All-in-One you should be able to easily scan and save the photos to My Pictures.
After installing the features put a photo in the printer, go into My Pictures and you should get a message at the top of the menu on the left of the screen saying 'Get Pictures from camera or scanner'.
Clicking this brings up a screen which leads you through the Scanner and Camera Wizard for HP PSC 2350 Series.
I have scanned and saved many photos using this facility.
Hope this helps
Glinny

Jun 19, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Scanner not working


Please open HP director from Start - All programs - HP .

Click Scan document to scan.

You can scan by following steps :
For Windows XP:
To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

Waiting for you reply.
Thanks

Dec 22, 2007 | HP PSC 2355 All-In-One InkJet Printer

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