Question about Canon EOS Elan 7ne 35mm SLR Camera

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My wife, yes wife not me, dropped the camera while attached to a tripod. It landed on the lens. Error 99

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Posted on Jul 18, 2016

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I keep getting error 99 message


Error 99 is common error on Canon cameras. Make sure the battery is freshly charged. Take the battery out, the compact flash card out, and the attached lens off of the camera. Leave the camera set for a while for the capacitors to bleed off. Around a half hour would be good. Next re-insert the battery and push the shutter button as if you were taking a picture. If you get an Error 99 then, you can't fix the trouble and Canon will have to do it. If you do not get an error 99, power the camera off, insert the compact flash card, power the camera back on and press the shutter button again. If you get an Error 99, the trouble is in the compact flash card or its connector. Try a different card. If you do not get an Error 99, power the camera off, a lens on it, power the camera back up, then press the shutter button once again. If you do not see an Error 99, the problem is no longer in the camera. If you do see an Error 99, power the camera off and remove the lens. The problem is probably in the contacts on the camera or the lens. Clean the contacts by holding the camera carefully with the lens opening down so it will not allow dirt to get inside the camera. Take a cotton swab dipped in alcohol and clean the gold metal contacts well, Dry the contacts with a tissue. Next hold the lens with the contacts down and repeat the process on the contacts on the lens. Be very cautious not to allow lint, dust, or alcohol to get into the camera body or into the lens. Some people use a pencil eraser to clean the contacts but you have be very careful not to let particles enter the camera or lens. This should clear your trouble, if the camera passed the first step of troubleshooting.

Nov 02, 2013 | Canon EOS 40D Digital Camera

1 Answer

Hi My Nikon D5100 camera giving a sin of Autoexposure error. Contact a Nikon authorized representative message after it's drooped from my tripod on the deck floor (Wooden Floor). The Nikon55-300mm


There is no way to really answer this question as the camera was dropped. If it was dropped with the lens, then the problem could be either in the body or the lens (or both). If you have another lens try it and see if you get the same result. Otherwise you are probably going to have to take it to the shop or send it to Nikon

Jun 09, 2013 | Nikon D5100 Digital Camera

1 Answer

I dropped my Nikon D3000 and cannot get camera to recognized that the lens is attached


If you remove the back cover, there is a flexible circuit on the bottom left that attaches to the rear circuit board. Check to make sure that there are not cuts in the lands caused by impact pressing the flex into the back board components. This is a common problem with this model.

Note: replacing this calls for removal of the mirror box. Nikon stopped selling parts on July 13, 2012. You may be able to find it on Ebay.

Mar 04, 2013 | Nikon D3000 Digital Camera

1 Answer

Tripod mount for canon 75-300 mm lens


The XTi (400D) needs to be attached firmly to a tripod with a tilting head to enable you to counteract this.

Jun 26, 2012 | Canon EF 75-300mm f/4-5.6 IS USM Lens

1 Answer

ERROR 99....WHAT THE MEANING....HELP ME/ model canon 1000 D


Error 99 means "other error", so there are may possible causes. However, in most cases it refers to a communication problem between camera body and lens.

Try the following:
  • Remove the lens.
  • Check the contacts at the lens mount and contact pads at the lens for damage and dirt. If necessary, carefully clean them.
  • Power on the camera, without a lens attached. Does the error recur?
  • If the error did not occur without a lens, re-attach the lens and try again.
  • If this did not solve the problem, try a different lens
If this didn't solve your problem, please report what happened when you performed these steps.

Mar 10, 2010 | Canon Cameras

2 Answers

Error 99 appears in pattern, every time


Not sure about the pattern of errors, but the advice for error 99 diagnosis is to try the following diagnosis steps to isolate the cause of the issue:-
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Feb 09, 2009 | Canon Digital Rebel / EOS-300D Digital...

2 Answers

I have error 99 in my camera canon 400d


Ifd the camera is only 3 months old - return it for replacement

Sep 01, 2008 | Canon EOS 400D / Rebel XTi Digital Camera

3 Answers

I have error 99 in my camera canon 400d


Error 99 is a general fatal error.
which includes the problems above mentioned by Q4SteveB but also many others.

It can be caused by a dicky shutter, problems with the CF card interface.

If cleaning and trying a different lens has not worked. Not definitive but as a rule of thumb...
If it letting you take one picture then giving error 99.. and the picture is saved to the card (but may just be black) this is most likely the shutter needs replacing..

If it takes a picture and gives error 99 but there is no picture on the card or the picture is 0KB its a CF interface problem.

If you get an error 99 when you plug in the USB its a USB interface error, you can try a different cable but unfortunately in most cases if another lens or cable wont work it needs repair

Feb 22, 2008 | Canon EOS 30D Body Only Digital Camera

1 Answer

Dropped Camera.


The lens motor mechanism is very fragile and will stoppworkin even if you look at it too hard let alone drop it.
The cost of repair will be high - best bet is to write it off[are you insured against accidental damage?]Check out the manufacturer off course.

Jan 15, 2008 | Panasonic Lumix DMC-FZ1 Digital Camera

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