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I HAVE A TOSHIBA TECRA M5 AND WHEN I TURN IT ON SHOWS THE TOSHIBA START AND STAYS BLACK BUT ON AND DONT GO TO ANYWHERE (DONT START THE WINDOWS), WHAT TO DO ??

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  • RUI MOREIRA
    RUI MOREIRA Jul 12, 2010

    thanks as usual you are the man :)

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This is a sign of a corrupted operating system already on your computer and the only way to correct his is to do a system recovery on the computer using the recovery disc that came with it. If you have the recovery disc for it follow this steps.

1. Insert the first recovery CD and restart the notebook
2. Hold down the C key and the CD will load to the main screen (see above)
3. Alternatively, press the F12 key. This will bring up the Boot Device Menu. Use the cursor key to select the CD-ROM/DVD drive
4. Press 1 to begin the recovery
5. You will be warned that all data will be lost (see above). Press 1 to continue or 2 to Cancel
6. The recovery image will now be copied. Change the CD when prompted and press Enter
7. The process takes approximately 20 minutes. Once complete the user is prompted to remove the CD and press CTRL, ALT and DEL to restart

But if you don't have the recovery disc for it, If you want to have original recovery CD please contact authorized service partner in your country and they can order one for you. The addresses you can find under or contact Toshiba via phone.
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/gaspLocator.jsp?style=emea&pf=true

Posted on Jul 12, 2010

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