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My hotmail account was hacked and the password and the secret question also was changed in addition to other useful information like 'location'' how can i recover my account

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I guess there is nothing to do !
If secret question was changed you can't get the new password. Besides it's hard to proove that the account was yours.

Posted on Jul 22, 2010

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1 Answer

Need to change email password


Which email account ?
Sometimes a Hotmail user needs to reset his of her password.
This may be due to a computer hacking or simply forgetting the password.

Any Hotmail user can reset a password in a few simple steps.

1
Go to the website, https://account.live.com/ResetPassword.aspx
2
Enter your e-mail address and the letters that appear in the picture. Click "Continue."

3
Choose Option 1 to use your secret question to reset your password.
Choose Option 2 to have instructions e-mailed to you at a different e-mail address.
4
Answer the secret question and insert a new password, if you choose Option 1. Follow the link provided in your alternative e-mail to insert a new password, if you choose Option 2.

Jan 08, 2014 | Computers & Internet

1 Answer

Password change


WhSometimes a Hotmail user needs to reset his of her password.
This may be due to a computer hacking or simply forgetting the password.

Any Hotmail user can reset a password in a few simple steps.

1
Go to the website, https://account.live.com/ResetPassword.aspx
2
Enter your e-mail address and the letters that appear in the picture. Click "Continue."

3
Choose Option 1 to use your secret question to reset your password.
Choose Option 2 to have instructions e-mailed to you at a different e-mail address.
4
Answer the secret question and insert a new password, if you choose Option 1. Follow the link provided in your alternative e-mail to insert a new password, if you choose Option 2.ich email account ?

Jan 08, 2014 | Computers & Internet

2 Answers

Someone hacked my hotmail account and changed all my info including passwords and secret answers. How can i fix this because hotmail is not helping me


I hate these hackers, these hacked my hotmail last month
Then I searched and found this website
www.hotmailhelp.co.uk
They fixed it for me.
Hope that helps
Best of luck.

May 12, 2012 | Computers & Internet

2 Answers

My hotmail account has be hacked, how do l get it back and how to l recover all my contacts within it


Just go to Hotmail.com and go for forgot password and then from it...enter your email and and then your secret answer....

Jan 15, 2012 | hotmail.com

2 Answers

Hello, someone hacked my password on hotmail. I don't know how to create a new password to be able to get back my messages on hotmail. Can you help me please ?You can answer me on the adress :...


Hi there! :) if you can't log in to your hotmail account you need to do this steps :)
Click your email link in Hotmail. Click on the words "Forgot Password" found under the sign on link. On the next page, there are two ways to reset your lost password, "Verify Information and Reset Password Online" or "Send Reset Instructions to my Email Address".
2.Answer the questions on the next page. This is the information you provided to Hotmail when you signed up for your account. Enter your country, state and zip code and the answer to your secret question.
3.Choose a new password. Make sure this is something you can remember but is hard for someone else to guess.
4.Ask Hotmail to send the password reset information to your email if you do not remember the answers to the secret question. An email will arrive at the alternate email address you provided during registration.
5.Open the email and click on the link. Follow the instructions to change your password.
6.Confirm your new Hotmail password by signing into your Hotmail account. Save your new password in a safe place
hope it works :)

Sep 28, 2011 | Dell Computers & Internet

2 Answers

Someone has hacked my hotmail address, what do i do


Create another hotmail account and let all your contacts know that you have been hacked. That way they will be able to block any dubious emails from the hacked account.
Then contact hotmail staff using the new hotmail email you created, give them as much info as possible to help them sort it out. They should be able to change the password for you.
Finally run a virus scan on your computer, just to be on the safe side

Jul 19, 2011 | Computers & Internet

1 Answer

Having problem with getting hotmail passing my name & password


Hi, Resetting password in Hotmail is a little tricky. Here are the steps that you can do:
  • Go to the Windows Live Hotmail Reset password page
  • Type the Email address that you want to reset
  • Carefully type the captcha characters on the box
  • Click next or continue
  • Answer the account information and answer the secret question.
  • Click continue.
  • (IT would be advisable to change your password periodically to avoid issues with the password.)
  • If Hotmail still log you into your account automatically and you want to change your (forgotten) password, click Send yourself a password reset e-mail message. and click Send Message.
  • If you have provided an alternate email (try creating a temporary alternate email address to retrieve the email to reset your password) for your Windows Live Hotmail account, you can also send the password reset email to that address. Choose Send yourself a password reset e-mail message. and click Send
  • IT will ask some information about your location (in case your out of the country) and update the secret question and secret answer. and continue.
  • now you should be able to enter a new password, confirm the new password and continue then done.
Some of the options vary in location. Hope this tips will help you log in again. Cheers!!

Sep 13, 2010 | Computers & Internet

1 Answer

Hacked hotmail account, i want to close the account


If you can't figure out the new password then you're screwed, MSN only has recovery questions, no other way to retrieve your account.

Mar 23, 2010 | Microsoft MSN Messenger Connect Service

1 Answer

Cannot find phone number for hotmail all family locked out of hotmail and all asociated accouts ie face book we have been hacked all security questions altered etc tried e-mails to hotmail they e-mail...


From the "Help Central" link at the bottom of the 'www.hotmail.com' web-page:

Reset your password
You can reset your password in two ways:

By requesting a password reset e-mail, if you entered an alternative e-mail address for your Windows Live ID.

By providing location information and the secret answer for the question you selected.

Reset your password by requesting a password reset e-mail

On any Windows Live ID site or service sign-in page, click Forgot your password?.

Verify your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox LIVE, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) , type the characters you see in the Picture box, and then click Continue.

Select Send password reset instructions to me in e-mail.

Select the e-mail address where you want the password reset e-mail to be sent, and then click Continue.

On the confirmation page, click OK.

When you receive the password reset e-mail, click the link in the e-mail to reset your password,
and then follow the online instructions.


Reset your password by entering your secret answer

On any Windows Live ID site or service sign-in page, click Forgot your password?.

Verify your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox LIVE, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) ,
type the characters you see in the Picture box, and then click Continue.

Click Use my location information and secret answer to verify my identity.

In the Country/Region list, select your country or region, select your state, and then type your ZIP code
( The postal code system that is used in the United States.
The ZIP code consists of a series of digits that are added to a postal address.
The ZIP code is used to identify each postal delivery area for the purpose of sorting mail.)
or postal code ( A series of letters and/or digits that are added to a postal address
and used by the postal service for the purpose of sorting mail.) if you’re prompted to do so.
If you've moved since signing up for your Windows Live ID,
use the location information you last provided.
If you've provided both a home and work location, enter your home location.
In the Question area in the Secret Answer box, type your answer to the question.
Click Continue.
Enter and confirm a new password, and then click Continue.
If prompted, enter an alternate e-mail address
(An alternate e-mail address is a secondary e-mail address registered with your Windows Live ID.
If you forget your password, you can have the password reset information sent to your alternate e-mail address.)
and click Continue, or click Skip to bypass this step.
On the You've changed your password page, click Sign in to Windows Live.

Note
Multiple attempts at signing in with the incorrect password might cause your account to become blocked.
If your account becomes blocked, you will be asked to Match the characters in the picture and sign in again.

Nov 14, 2009 | IBM Computers & Internet

1 Answer

My hotmail account is hacked


I would suggest emailing the hotmail customer support center about it. If you can prove to them it's your account they will most likely get you back in. At least doing that worked for me once. I emailed and told them anything and everything I could remember about what was in my account, specific emails etc. Good luck:)

Aug 01, 2008 | Compaq NX6110 TFT XGA Notebook

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