Hello shaiata_jabe !
I worked with those printer for 2 years...
This scanner error 5 you are getting is hardware failure on the scanner assembly
I would recommend you to try updating the firmware to the latest version, but most of the time its not going to work.
Now heres the best solution:
If the printer its under warranty (1 year after purchase date) just call hp tech support and you can get a replacement for $69 US dolars
its better than buying the scanner assembly
If the printer its out of the 1 year warranty, theres a service note for this specific issue that will extend your warranty 1 more year, that means 2 years warranty if the problem is a scanner error 5
Hp tech support phone number is 1 800 334 51 44
If you have any other question just contact me at :
[email protected]
I will try to help you:
If any error code appears on the display or there are other
malfunctions, proceed as follows:
1. Turn off the power switch for a minute and then
turn it on again.
2. Insure the tether key is properly inserted.
3. Insure the power cord is properly plugged.
4. Insure the treadmill is properly lubricated (see 4.3.
LUBRICATING THE RUNNING DECK).
5. If the error code does not disappear after the
above mentioned maintenance actions, please
contact your local TUNTURI dealer. Always give
the error code and serial number (see the sticker
at the back of the frame, below the left-hand side
rail).
4.3. LUBRICATING THE RUNNING DECK Please apply teflon by using the pressurised can provided with these instructions. 1. Let the treadmill run at a slow speed and spray teflon into the lubrication . 2. When teflon is applied for the first time, E.CUADRA MANAGUA, NICARAGUA. C.A.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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