Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

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Maytag Washer Neptune front loading does not do the MAX EXTRACT

I have the Model number:  MAH4000AWW from 1999.
First I want to say: I'm happy with Maytag and I thank you for your time and help.   My machine is not working well because it was exposend to 220 V  (I used to live in the States but I moved to Peru), the electric convertor I got was defective and didn't convert 220 V to 110V.
I'm a female, I don't know much about fixing things like this, but now I have to learn because we don't have Maytag experts in Peru.
The machine washes good, I opened the back side and I see it moves, the clothes are clean, but in the end doesn't drain all the water, before I used to hear a big noise in the final spin when I was able to use the MAX EXTRACT BUTTON, but now is quiet and will NOT reach top spin speed. I noticed also that the DOOR LOCKED LIGHT does NOT comes on.
I opened the back side of the machine and noticed that many parts are labeled 120-225 V but two parts down in the pump and recirculation pump are labeled just with 120V, and if I'm not wrong I heard a little noise coming from this parts when the washer starts the regular cycle.
I also have a Gas dryer (Model Number: MDG4000BWW) from 1999  that was exposed to 225 V and now doesn't heat; I was using GLP (Liquid Petroleum Gas) and it was working fine (the machine states to use Natural Gas and Propane, but here I can't find a technician who can help me with Maytag and I had to "guess" and try things.
I have a friend who's coming to visit me from North Dakota on May 5, I was "Hoping" to get information about which parts should I buy, so she can bring then to me and I can try to fix it by myself or with a help from a friend who's electrician.
Thanks very much! 
 My E-mail is:  cielocastillo@hotmail.com
Cielo

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POOH

Posted on Sep 22, 2008

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1 Answer

Put detergent


MLG2000A - Maytag Neptune Super Stack SL-3
1 - Select Wash/Rinse Water Temperature
2 - Select Options (Max Extract, Extra Rinse, Signa)
3 - Select Cycle
4 - Load the Clothes Washer (add detergent on top of the load in the tub, and additives [fabric softener, bleach] in their dispensers).
5 - Start the washer.
This is according to the owner's manual I have. Has worked for 14 years for me.

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Maytag Neptune MAH4000AWW Front Load Washer Washer will not drain.


Sounds like an object is stuck in the pump. Does the pump activate? Does it try to pump out water. Please let me know.

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Maytag Neptune Front Load Washer Model MAH4000AWW low last spin


two problems here,
your shaft seal is running on its last leg
the sound is unmistakeable and always described the same...
the water issue, you probably have a trickle leak through the cold water valve
the mixing valve is quite an easy repair, but I would have to say with all honesty, it probably time for a new machine
the hub seal is a tub replacment call
2 hrs of labor if hes good
and the tub runs around 500.00 dollars
sory for the bad news

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What will the Max Extract button do?


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Won't go into fast spin cycle at the end. Clothes remain wet. Also door lock light won't go on and the door can be opened through out the whole cycle.


Dear friend,
ngfam at you service!

The Neptune was discontinued for 98 design defects!!!!!!!!

You can not fix this problem your self!!!

This sounds like it will only fixed by service then you will be happy again!!

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,
Neil

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