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Cant sign in to my hotmail account, message reads" incorrect email address or password". I have tried deleting history temp files and cookies with no success, as msn support suggested. any ideas?

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  • adantonio Apr 20, 2008

    the answer i give for my security question does not match. do you think my email acct was hacked into?

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  • 1,463 Answers

Request password ?.from hotmail or set new password
does it not have a hint qustion ?

riz.

Posted on Apr 20, 2008

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Unable to log into Hotmail. It is saying someone else is trying to use it.


Note: Hotmail has now changed to Outlook.com

To troubleshoot the issue, you can follow the instructions mentioned on the following link:
http://windows.microsoft.com/en-in/windows/outlook/forgotten-password

GuruAid.com

May 19, 2015 | hotmail.com

2 Answers

I want to change my Hotmail (outlook) password I've been told my outlook has been hacked.


How to Change a Hotmail Account Password Two Methods:Changing a Password From Your AccountChanging a Forgotten Password or Recovering an Account
Outlook.com is the new name for Microsoft's web email service, formerly known as Hotmail and Windows Live Mail. If you have a Hotmail account, you can still access it through the Outlook.com website. You can change your password from your account settings or you can have your password reset if you can't remember it. If you don't have a recovery account associated with your Hotmail account, you will need to fill out a questionnaire so that Microsoft can verify your identity.
670px-change-a-hotmail-account-password-step-1-version-4.jpg1
Sign in to Outlook (formerly Hotmail). Enter your Hotmail address and password to login and open your inbox.
  • 670px-change-a-hotmail-account-password-step-2-version-4.jpg2
    Click your profile image in the upper-right corner of the inbox.
  • 670px-change-a-hotmail-account-password-step-3-version-4.jpg3
    Select "Account settings".
  • 670px-change-a-hotmail-account-password-step-4-version-4.jpg4
    Click the "Security and password" menu option.
  • 670px-change-a-hotmail-account-password-step-5-version-4.jpg5
    Verify your account (if necessary). You may be asked to verify your account if you are using a browser you don't normally use. Microsoft will send a code to your backup email address. If you don't have access to your backup email address, select "I don't have these anymore".
  • 670px-change-a-hotmail-account-password-step-6-version-4.jpg6
    Click the "Change password" link. This is located under the "Password and security info" section of the Overview.
  • 670px-change-a-hotmail-account-password-step-7-version-4.jpg7
    Enter in your current password, and then enter a new password. There are three fields in the "Change your password" page. The first is for your old password, and the second two are for your new password. You will need to enter the new password twice in order to confirm it. Click the Save button.
    • This password is your Microsoft account password. That means that anything else that uses a Microsoft account, such as Windows 8, SkyDrive, or Skype, will need to have the new password entered the next time you log in.
    • If you are worried about your account security, you can have Microsoft ask you to make you change your password every 72 hours. To enable this, check the box at the bottom of the page.
  • 670px-change-a-hotmail-account-password-step-8-version-4.jpg1
    Open the.Outlook.com sign-in page. You can recover Hotmail passwords using the same method as recovering an Outlook password.
    • Hotmail accounts that were deactivated due to inactivity can be activated as long as it has been less than 365 days since your last login. If it has been over a year since you last logged in, your account and emails will be deleted and the name will become available for someone else to use.
    • Hotmail accounts that were manually deleted can be recovered for 30 days.
  • 670px-change-a-hotmail-account-password-step-9-version-4.jpg2
    Click the "Can't access your account?" link below the Sign In button. This will take you to the password reset page.
  • 670px-change-a-hotmail-account-password-step-10.jpg3
    Select "I forgot my password" and click "Next".
  • 670px-change-a-hotmail-account-password-step-11.jpg4
    Enter your Hotmail email address in the "Microsoft account" field.
  • 670px-change-a-hotmail-account-password-step-12.jpg5
    Fill out the CAPTCHA underneath and click "Next". If you can't read it, you can click New to get a new one or Audio to have it read aloud to you.
  • 670px-change-a-hotmail-account-password-step-13.jpg6
    Choose how you want to receive your reset link. If you have another email address attached to your account, you can have the password reset link sent to that email address. If you don't, you can click the "I don't have any of these" option. This will open a questionnaire which will help Microsoft verify your identity.
  • 670px-change-a-hotmail-account-password-step-14.jpg7
    Fill out the questionnaire if necessary. Enter in an email address that you can be reached at. Answer all of the questions provided to the best of your ability to help verify your account. Using the questionnaire can take up to 24 hours to receive a response. This is the only way to recover your account if you don't have a secondary email address.
    • Do not trust any site that claims to have a toll-free number to recover your account password. There is no number that you can call to recover your account.
  • 670px-change-a-hotmail-account-password-step-15.jpg8
    Reset your password. When you get the password reset link, you will be allowed to enter in a new password. You will need to enter it twice in order for it to take effect. You can now use this new password to sign in to your Outlook account.[1]
    • This password is your Microsoft account password. That means that anything else that uses a Microsoft account, such as Windows 8, SkyDrive, or Skype, will need to have the new password entered the next time you log in.
  • Mar 03, 2015 | hotmail.com

    1 Answer

    Hotmail com sign in cant sign in


    Check you username and password.
    Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.
    Double check to be sure you are typing both your username and password exactly how you created them.
    Reset your password.
    If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.
    On the next screen, follow the prompts to enter your email address and the given security verification code.
    Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.
    This is a question you supplied when you set up your Hotmail account.
    After correctly answering the question, you will be prompted to reset your password.
    Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.
    The exact procedure for doing this depends on your operating system and browser.
    If you continue to get see this message, it could indicate a problem with the Hotmail server.
    Check the status of the network on a site like Down Right Now that reports server problems on popular sites.
    Submit a support request on the Windows Live page.
    On the Windows Live site, select "Hotmail" under "Standard Services."
    A search screen will open that will allow you to check out a variety of Hotmail related support topics.
    At the bottom of that screen, choose "get more help" and then "support."
    A support form will open for you to complete and submit to the Hotmail team.
    You will receive an answer within 24 hours.
    Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.
    also you might try this link
    http://windows.microsoft.com/en-AU/windows/outlook/account-temporarily-blocked

    Oct 03, 2013 | Computers & Internet

    1 Answer

    Cant remember password for email


    Email providers such as Hotmail, Yahoo! and Gmail make it easy for email account holders to request an old password.
    You must know your complete email address and have an alternative email address or cell phone number where a confirmation code can be sent.
    If you cannot get your password back, your email provider will delete the old one. You can then create a new password.
    Go to the email provider's website. For example, if your email address is registered with Yahoo!, go to Yahoo.com and if your email address is registered with Hotmail, go to Hotmail.com.
    Find the sign-in section on the main page of the website.
    You will see one box for your email ID and one for your email password.

    Click the link that says, "Forgot your password?" if you're trying to recover a password belonging to a Hotmail email account.
    Click the link that says, "Can't Access Your Account?" if you want to recover a password belonging to a Yahoo! or Gmail email account.
    Check the circle indicating that you need to recover your password.
    A page under the heading, "Reset your password," will appear.
    You'll be asked to enter your email address.
    Enter the characters in the picture box to confirm that your request is authentic. Email providers such as Hotmail, Yahoo! and Google employ this security feature to stop automated programs from illegally accessing email accounts.
    Click "Continue."
    Confirm your cell phone number or alternate email address, which the email provider will use to send a confirmation code.
    Do not exit from this page.
    You will need it later.
    Go back to the page where you confirmed your cell phone number.
    Enter the confirmation code that you received. Click "Next."
    Enter a new password, if requested, or sign in using your old password, which will appear on screen.

    Sep 27, 2013 | FSPro Labs Email Password Recovery Wizard

    1 Answer

    Why cant I get into Hotmail?????????


    Hotmail Won't Load
    Hotmail is a free email service provider operated by Microsoft.
    Though Hotmail has existed since the early 1990s, changes made to the service may be preventing Hotmail from loading correctly on your computer.
    Clear your Web browser's cookies and then restart your browser.
    Enter your Web browser's "Options" utility and delete all cookies, then restart your browser, then try to load Hotmail again.
    Cookies are files that store information on your computer.
    Your Web browser constantly refers to the information as it loads websites.
    If an error has been stored in a cookie, it is possible that this could prevent you from being able to log into Hotmail.
    Go directly to the Windows Live website.
    Though Hotmail addresses and the service itself still exists, Hotmail has existed under the "Windows Live" banner of products since 2007 with the release of Windows Vista.
    If you're attempting to load Hotmail through Hotmail.com, your browser may be having a hard time redirecting you to the new site.
    Go to the Windows Live website (see Below) directly and try to log in there. http://login.live.com/

    Type your user name correctly. To log into your Hotmail account you are going to need to type your full user name followed by "@hotmail.com" into the "Windows Live ID" box on the site.
    If you leave out the "@hotmail.com" part of your email address, Windows Live will be unable to log you into your Windows Live inbox.
    Type your password correctly.
    Hotmail account passwords are case sensitive, which means that capital letters are considered different from lowercase letters.
    Make sure all letters that should be capitalized in your password are (and those that shouldn't be capitalized aren't), and then click "Sign In" to try to access your Hotmail account again.
    also
    Check you username and password.
    Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.
    Double check to be sure you are typing both your username and password exactly how you created them.
    Reset your password.
    If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.
    On the next screen, follow the prompts to enter your email address and the given security verification code.
    Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.
    This is a question you supplied when you set up your Hotmail account.
    After correctly answering the question, you will be prompted to reset your password.
    Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.
    The exact procedure for doing this depends on your operating system and browser.
    If you continue to get see this message, it could indicate a problem with the Hotmail server.
    Check the status of the network on a site like Down Right Now that reports server problems on popular sites.
    Submit a support request on the Windows Live page.
    On the Windows Live site, select "Hotmail" under "Standard Services."
    A search screen will open that will allow you to check out a variety of Hotmail related support topics.
    At the bottom of that screen, choose "get more help" and then "support."
    A support form will open for you to complete and submit to the Hotmail team.
    You will receive an answer within 24 hours.
    Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.
    also you might try this link
    http://windows.microsoft.com/en-AU/windows/outlook/account-temporarily-blocked

    Sep 13, 2013 | hotmail.com

    1 Answer

    Can't log in to msn.com


    When you log in to MSN a website powered by Microsoft you also log in to its Hotmail and Messenger programs.


    Hotmail is MSN's email program, while Messenger is an instant messaging and networking program.


    Because Messenger and Hotmail are connected to MSN, if you have problems logging into one program, you'll likely have issues logging in to all of them.


    Register for Account


    The first step to logging in to any MSN-powered sites is to have a Windows Live ID.

    This includes an email address, which acts as your username, as well as a password.


    The email address must end in either "@hotmail.com," "@live.com" or "@msn.com."

    Even though these emails use different domain names, all can be accessed by logging in to the Hotmail homepage.


    If you try to log in to MSN or any of its partner sites like Hotmail or Messenger using anything but a Windows Live ID, you won't be allowed to access or create a profile and will be prompted to create a Windows Live account.


    Incorrect Password


    The most likely reason you aren't able to sign in to your MSN accounts is user error.

    Entering an incorrect email address or password will return an error message, informing you that either the email address you provided isn't registered with MSN, or that you entered an incorrect password.


    MSN and, hence, Hotmail and Messenger passwords are case sensitive, so check your keyboard's settings before retyping your password a second time.


    If you don't remember your password but know your Windows Live ID, you can opt to reset your password by answering some security questions pertaining to your account.


    Browser Issues


    A slow browser can impact your ability to log in to your MSN accounts.

    Try deleting your browser's cookies and clearing its cache before attempting to sign in again. This process varies from browser to browser.


    For example, in Internet Explorer, click on the gear icon, "Internet Options" and click "Delete" under Browsing History.

    Check the "Cookies" box and click "Delete."


    Internet Issues


    A slow Internet connection can also hinder your login attempts.

    Check your Internet connection to make sure you're connected to the Internet.


    Also, check that you're working online instead of offline, which can prevent you from logging in.


    Click on the "File" tab at the top of your browser, and make sure there's not a check mark next to the words "Work Offline."


    If there is, click on the words to uncheck that option and sign in again.

    There might be some interference from another browser

    Create the menu tab on your homepage right click in the top toolbar you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help

    Click on the tools at the bottom of the drop down list will be internet options or
    click start control panel internet options you will see a home page box To Create Page Tabs type

    each adress on its own line (type in MSN.com) or you preferred home page and browser
    below that will be change search defaults click on settings you will see all search providers you have if dont need any of them you can disable or remove them.


    Hope this helps.

    Nov 26, 2012 | HP Computers & Internet

    1 Answer

    How do you delete old email 'address'es in my computer file


    Which email account ?

    Erase Email Addresses in My Computer


    Email addresses can be stored on a computer if you use email software, such as Microsoft Office Outlook and Yahoo Messenger Beta.


    Deleting email addresses manually from these programs does not actually completely erase them from your computer.


    To erase email addresses permanently, meaning that a hard drive recovery program will not be able to restore them if it is used, requires a process called formatting, which completely erases the information on a hard drive.


    Click on the shortcut "My Computer," which you can locate on your desktop.


    Right click "Local Disk (C:)" and select the "Format" option.


    Change the "Allocation Size Unit" to "Default Allocation Size."


    Click the "Start" button.

    The email addresses, as well as the rest of the files on the hard drive, will now be erased.


    Delete a Live Mail Email Address


    Windows Live Mail is a part of the Windows Live suite of productivity and entertainment programs, and it is intended to be the new free email client for Windows beginning with Windows 7.


    After trying Windows Live Mail, you may decide that you have added too many email addresses and that you would prefer to use the email client to check only one address.


    Remove an email address from Windows Live Mail to reduce the clutter in your email inbox.
    Launch Windows Live Mail, and browse to the "Tools" menu at the top of the screen.


    Click "Accounts."

    Click the email account that you would like to delete.


    Click the "Remove" button.

    A message will appear to remind you that any messages belonging to the email account that are not backed up in another location will be deleted permanently.


    Click "OK" to confirm.

    The account will be deleted immediately.


    Click "Close" to return to Windows Live Mail.


    Delete Hotmail Adresses


    Log in to your hotmail account and click "Help."


    Search for "Cancel Account" and select "Why are all my email messages gone?"

    Expand the option that says "Close a free Hotmail account" and click "Windows Live Hotmail close account."


    Click "Close Account" on the page that opens.


    If you do not sign in to your account for 365 days, your account will also be deleted.





    Hope this helps.

    Nov 26, 2012 | Computers & Internet

    2 Answers

    I want to send an email to my daughter through hotmail.


    hi§
    use your account to send it , or creat a hotmail account , www.hotmail.com

    May 22, 2011 | Computers & Internet

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