Question about HP PSC 1315 All-In-One InkJet Printer

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Won't print - on the computer it says I'm out of paper but the red light on the printer that indicates 'paper out' is not on. Can't print a test page either.

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Hi,

Please see the follow the below setps to reslove the issue

    Step one: Reset the product

    1. Without turning the product off, remove the power cord from the back of the product.
    2. Wait 30 seconds and then plug the power cord into the back of the product.
    3. If the product is not already on, use the On button to turn it on.

    Step two: Check the condition of the paper and reload it

    1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.

        NOTE: Use only plain, white, unused paper in the product until the issue is resolved.

    2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
    3. Tap the stack of paper on a flat surface to align the edges.
    4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.

        NOTE: Do not load too much paper in the product.

    5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
    6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.
      If the issue persists, continue with the next step.

    Step three: Adjust the paper settings in the print driver

    The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.

    1. Open a document in the program being used to print.
    2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
    3. Click the Paper/Quality tab.
    4. Choose the appropriate paper size from the Size is drop-down menu.
    5. Choose the appropriate paper type from the Type is drop-down menu.
    6. Click OK and then click OK again to print the document..
    7. If the issue is not resolved, continue with the next step.


      NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened.

    Step four: Clean the rollers

    1. Turn off the product and unplug the power cord.
    2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
    3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.

        NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.

    4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
    5. Close the access door and plug in the power cord.
    6. Try printing again. If the issue is not resolved, continue to the next step.

    Step five: Service the product


    If you have completed all the steps listed above and are still experiencing a problem, service the product.
    getback with the results
    pradeep kumar bandaru

Posted on Jul 19, 2010

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Hardware failure

Posted on Jul 12, 2010

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My printer is blinking green light in every 5 seconds. i am give test print but is not came to print




Ready and Error Lights (EPL-6200L only)
The Ready (green) and Error (red) lights on the top of the printer may be the first indication of trouble. The status of the lights, on, off or flashing, indicates your printer status, as described below. The Status Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and offers you a possible solution. Look through this section to find the kind of problem you have, then try the recommended solutions in the order they are presented until your problem is solved.
>
a. Error light (red)
b. Ready light (green)

Status/Error/Warning
INDICATOR LIGHTS
Ready
Error
Service Required (controller error)
OFF
> Service Required (engine error)
> > Service Required (protocol error)
> > Output Paper Jam
> > Paper Jam
> > Paper Out/Feed Jam
> > No Developer Cartridge Installed
> > Wrong Developer Cartridge Installed
> > Installed Developer Cartridge is Not a Genuine EPSON Product
> > Developer Cartridge Memory Error
> > Toner Out
> > Front Cover Open
> > Output Cover Open
> > Printing on Incorrect Paper Size
> > Unsupported Paper Size
> > Time Out Error
> > Insufficient Memory to Print Current Page
> > Paper Size Warning
> OFF
Not All Pages Are Printed
> OFF
Warming Up
> OFF
Replace Photoconductor Unit
> OFF
Toner Low
> OFF
Installed Developer Cartridge is Not a Genuine EPSON Product Warning
> OFF
Sleep mode
> OFF
Ready
> OFF
Printing
> OFF
Processing Data
> OFF
> Note: > If the problem remains after trying the suggestions in this section, contact your dealer or a qualified service representative for assistance.

Service Required (controller error)

Control panel: Error light on
A controller error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If all the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Service Required (engine error)

Control panel: Ready and Error lights flashing
A print engine error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Service Required (protocol error)

Control panel: Ready light flashing, Error light on
A protocol error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Output Paper Jam

Control panel: Ready and Error lights on
Indicates that there may be a paper jam inside the printer. Open the printer's output cover, remove any jammed paper, and close the cover. The error will automatically clear itself and the jammed page's print data is reprinted.

Paper Jam

Control panel: Ready and Error lights on
Indicates that there may be a paper jam inside the printer. Open the printer's front cover, remove any jammed paper, and close the cover. The error will automatically clear itself and the jammed page's print data is reprinted.

Paper Out/Feed Jam

Control panel: Ready and Error lights on
Indicates that there is either no paper loaded in the printer, or there is a paper jam in the feed slot.
If no paper is loaded, load paper into the MP tray, then open and close the printer's front cover. See Loading Paper for instructions on loading paper.
You can clear the error by pressing Continue on the EPSON Status Monitor 3 window that appears.
If paper is loaded, then there is a paper jam in the feed slot. See Clearing Jammed Paper for instructions on clearing paper jams. The error is automatically resolved upon clearing the jammed paper and opening and closing the printer's front cover.

No Developer Cartridge Installed

Control panel: Ready and Error lights on
Either the developer cartridge is not installed or is installed incorrectly. Check to see if the developer cartridge is properly installed and follow the instructions under Developer Cartridge to install or reinstall it.

Wrong Developer Cartridge Installed

Control panel: Ready and Error lights on
Either the installed developer cartridge is defective, or it is not the right one for your printer model. Replace it with a new or correct developer cartridge by following the instructions under Developer Cartridge.

Installed Developer Cartridge is Not a Genuine EPSON Product

Control panel: Ready light on, Error light flashing
The installed developer cartridge is not a genuine EPSON product. The use of such products may damage the printer and cause the print quality to decrease. Remove the currently installed cartridge and replace it with a genuine EPSON cartridge by following the instructions under Developer Cartridge.
To continue using the currently installed developer cartridge, press Continue on the EPSON Status Monitor 3 window that appears to clear the error.

Developer Cartridge Memory Error

Control panel: Ready light on, Error light flashing
A memory read/write error has occurred. Try reinstalling the developer cartridge or replacing the current cartridge with a new one by following the instructions under Developer Cartridge. If this still does not resolve the problem, turn the power off and then on again.

Toner Out

Control panel: Ready light on, Error light flashing
The developer cartridge is out of toner. Replace the developer cartridge by following the instructions under Developer Cartridge. To clear this error and print a single sheet, press Continue on the EPSON Status Monitor 3 window that appears to clear the error. After that, this error will occur again until the developer cartridge is replaced. If you set the Toner Out Error setting to Off, you can continue printing even when this error occurs.

Front Cover Open

Control panel: Ready and Error lights on
The printer's front cover is open. Make sure that the printer's front cover is closed properly by opening and closing it again.

Output Cover Open

Control panel: Ready and Error lights on
The printer's output cover is open. Make sure that the printer's output cover is closed properly by opening and closing it again.

Printing on Incorrect Paper Size

Control panel: Ready light on, Error light flashing
The paper loaded in the paper source does not match the required paper size. Replace with paper of the correct size and click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Unsupported Paper Size

Control panel: Ready light on, Error light flashing
The specified paper size is not supported by this printer, or the paper feed direction is incorrect. To continue printing from the page after the page that caused the error, click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Time Out Error

Control panel: Ready light on, Error light flashing
Data transmission from the computer to the printer is interrupted and a timeout error has occurred. Click Print Again on the EPSON Status Monitor 3 window that appears to resume printing. If printing does not resume, or if you want to change printer driver settings, click Stop.

Insufficient Memory to Print Current Page

Control panel: Ready light on, Error light flashing
The printer does not have sufficient memory to print the current page. To continue printing from the page after the page that caused the error, click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Paper Size Warning

Control panel: Ready light on
The size of the paper that fed through the printer does not match the specified paper size. Click Close on the EPSON Status Monitor 3 window that appears to dismiss the warning.

Not All Pages Are Printed

Control panel: Ready light on
This warning is displayed if an Insufficient Memory to Print Current Page error has occurred while Auto Continue is set to On. Click Close on the EPSON Status Monitor 3 window that appears to dismiss the warning.

Warming Up

Control panel: Ready light flashing
Indicates that the printer is warming up to process and print data.

Replace Photoconductor Unit

Control panel: Ready light flashing (flashes at longer intervals than usual)
Indicates that the photoconductor unit is close to the end of its service life (less that 5%). Prepare a new photoconductor unit to replace the current one. See Photoconductor Unit for instructions.
To temporarily dismiss the warning, click Close on the EPSON Status Monitor 3 window that appears. Resetting the photoconductor unit also clears the warning.

Toner Low

Control panel: Ready light flashing (flashes at longer intervals than usual)
Indicates that the developer cartridge is nearly out of toner. Prepare a new developer cartridge to replace the current one. See Developer Cartridge for instructions.

Installed Developer Cartridge is Not a Genuine EPSON Product Warning

Control panel: Ready light flashing (flashes at longer intervals than usual)
This is a warning to inform you that the installed developer cartridge is not a genuine EPSON product. The use of such products may damage the printer and cause the print quality to decrease. Remove the currently installed cartridge and replace it with a genuine EPSON cartridge by following the instructions under Developer Cartridge.
To temporarily dismiss the warning, click Close on the EPSON Status Monitor 3 window that appears.

Sleep mode

Control panel: Ready light on
Indicates that the printer is in energy-saving mode. The printer goes into standby due to inactivity. If the Sleep mode is enabled, the printer goes into standby in 15 minutes.

Ready

Control panel: Ready light on
Indicates that the printer is ready to print.

Printing

Control panel: Ready light flashing
Indicates that the printer is printing data.

Processing Data

Control panel: Ready light flashing
Indicates that the printer is processing data.

Mar 18, 2015 | Epson laser Printer EPL-6200L Laser

Tip

General Printer Troubleshooting


Printer does not have power indicator<br />First, make sure that the printer is on. When a printer is on it should have some light (usually green) indicating it's receiving power and is on.<br />If you do not have any indicator light make sure the printer is connected to a working power outlet by verifying each end of the power cable. Next, press the printer power button.<br />If after following the above steps your printer still cannot get a power status indicator it's likely you're encountering a serious printer issue and we suggest contacting the printer manufacturer for additional steps and instructions on repair or replacement.<br /><br />Cables not connected properly<br />Your printer should have two cables connected to it. The power cable and the data cable, the power cable should have already been verified as being connected if your printer has a power indicator light as mentioned above. Make sure the data cable (parallel cable or USB cable) is also connected from the printer to the computer.<br /><br />Printer error (orange or blinking light)<br />After your printer has completed its initial startup you should have a solid green light. If the light indicator is blinking or orange often this is an indication of a printer error. For example, this could indicate a paper jam, issue with the ink or toner cartridge, or other serious error.<br />Because there is no standard to what a blinking light or orange light means if you're getting either of these we suggest referring to the printer documentation for troubleshooting steps or methods of determining what the status indicator is reporting.<br /><br />No paper or paper jam<br />Without paper your printer will not be able to print. Make sure you have paper in the paper loaded into the printer paper cartridge or tray. Next, verify that no printer paper is jammed or partially fed into the printer. If you have one or more pieces of paper stuck in the printer these will need to be manually removed before the printer will print again.<br /><br />Inkjet printer ink related issues<br />Often when you're encountering an ink related issue you're printer status indicator light (mentioned above) should be flashing. If this is not occurring you may want to skip to the next section. However, if you've recently inserted a new ink cartridge you may want to try the below suggestions.<br /><br /> * Replacing ink cartridges and printer not working.<br /><br />Printer self tests<br />Most printers have a way of printing a test page. This page allows you to determine if the printer is physically working or not. This test is usually accomplished by holding down a series of keys. If you are not sure if your printer has this feature or how to perform it refer to your manual or visit your printer manufacturers web site.<br />In addition to testing the printer using the printer self-test Microsoft Windows users can also perform a software self-test to determine if their computer is able to see the printer and it's able to print. Follow the below steps to perform this test.<br />Microsoft Windows 98, 2000, ME, XP, 2003, and Vista users<br /><br /> 1. Click Start, Settings, and open Control Panel.<br /> 2. Double-click the Printers or Printers and Fax icon.<br /> 3. Right-click on the Printer you wish to test and click Properties. If you do not see your printer listed your printer is not installed.<br /> 4. In the Printers Properties window click the Print Test Page button.<br /> 5. If the printer is able to print a test page, you're printer is installed and setup properly. However, if you're unable to print in other programs it's possible that the program you're attempting to print from has issues.<br /><br />Older versions of Windows with older printers<br />If you are running an older printer and MS-DOS, Windows 3.x, Windows 95, Windows 98, or Windows NT, you can also attempt the below software test.<br /><br />Get to a MS-DOS prompt or Windows command line<br />Get to the root directory - Type: cd\<br />Reroute dir to printer - Type: dir &gt; lpt1<br /><br />The above should take the directory listing and print to the printer. If this does not print, refer to your operating system troubleshooting section. Extra Note: This will not paper feed, therefore press your FF or PP, or manually eject the paper.<br /><br />Printer drivers<br />If your printer does not have any flashing lights and is connected properly it's possible you may be encountering a driver related issue. We suggest visiting our printer driver listing, which links to all major printer manufacturer driver pages and downloading the latest printer drivers for your printer.<br /><br />Parallel (LPT) printers<br />If the printer you're connecting to the computer is an LPT (parallel port) printer we also suggest verifying the below suggestions if your printer is not working.<br />Parallel port in CMOS<br /> 1. Enter the computers CMOS setup.<br /> 2. Once in CMOS verify that your parallel port is enabled or installed.<br /> 3. Next, verify the printer or parallel port mode. This option will often have several different modes. If your parallel port is set to ECP mode, we suggest trying a different mode.<br /><br />Other parallel device<br />If you have a parallel printer with other parallel devices such as a parallel scanner or zip drive, temporarily disconnect these devices to verify they are not causing your issue.

on May 09, 2011 | Office Equipment & Supplies

1 Answer

Please help with the following: Printer BIXOLON SRP 350 IG When I turn it on Power light: Green Error light: Red Paper light: Red The printer "beep ... beep" continously


Looks like you'll have to contact Samsung http://www.samsungminiprinters.com

The operators manual does not give any indication about what to look for if the error light is on.

Here's what the manual states about the paper light:
This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution Standby state when the macro execution command is used.

Jul 18, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

The red and green lights are flashing continously and it won print


The lights continually flashing indicate a paper jam or the printer being out of ink. Check/clear any paper jam and verify the ink cartidge is set correctly.

Mar 05, 2011 | Epson Stylus C48 InkJet Printer

2 Answers

Every time I try to print the paper jams. All the paper has been removed, turned it off, still jamming


Found this on the Web, hope it helps you.
If you find this helpful, pls rate me.

Turn your printer off for about 10 seconds, remove the printer cable and then turn the printer back-on. Does only the Green Power Light come on solid [not blinking], as would be normal, or does the Red Error Light also come on? If only the green power light comes on, then try running your printers self-test page, directly from the printer. On most epson printers you can usually run an self-test page to determine whether a problem comes from the printer itself, or possibly from your computer system. Of course if there are actually any red error lights/leds, already showing on your printer, that would indicate that there is already a problem in your printer. Not all epson printers are always the same, but the following information applies to most models. If this self-test does not actually work on your particular printer, then you should refer to your "User's Manual/Owners Manual" for the correct procedure on how to run your printers self-test page. First unhook/unplug the printer cable from the back or side of the printer. Leave the power cord still plugged in to the wall and leave the paper loaded, as normal. Turn the printer off for 10 seconds or so, to clear out any remaining DATA or information that may still have been in the printers system, from when the computer was previously connected. Normally [on most models], you turn the printer off and then you simply reach over and hold-in on the paper button, while you reach over and turn the power button back on, as normal. Continue to hold in on the paper button for about 3 to 5 seconds, but release the power button after turning your printer on. Release the paper button once you can hear and see the printer starting to initialize and start to pull-in a piece of paper. The printer will normally print out the self-test copy, which will also have a nozzle test on it. If that test fails, or cannot actually be ran because the "Red Error Lights" come on, then you know that there is an actual problem in the printer. Depending on the combination of which lights are on SOLID, or FLASHING or OFF, will actually indicate the possible service error condition. Be sure and let us know if you recently had to remove any bad paper jams, by yanking out the paper with force, especially towards the rear of the printer, in the backwards direction. There is a common problem when you get a constant jam condition, or paper won't feed in correctly after a bad jam was removed, or even when the printer or your computer thinks that the paper has not been correctly loaded. If that is the case, then its possible that a part was unhooked/unseated or even damaged, causing a possible constant paper jam condition. If you did have a bad jam, prior to the paper feeding problem, then let us know and we can try to help you further...ON THE OTHER HAND: If everything is working correctly in the printers Paper Feed Assembly, Carriage Assembly/Cartridge Assembly and the Printhead Assembly, then the self-test copy should be printed out and correctly fed thru the printer. If the self-test page prints out correctly and the nozzle test looks ok, then that indicates that your printer thinks it is working normally [as far as the self-test goes].

Thanks and Good Luck.

Jan 25, 2010 | Epson Stylus CX6000 All-In-One InkJet...

2 Answers

I have riffile my smasung ml-1640 printer cartage three time then it show red light but printer works ok, after 2100 pages printed its not working properly, when i give command to print any file no error...


By deepak_compu on Oct 06, 2009
i have riffile my smasung ml-1640 printer cartage three time then it show red light but printer works ok, after 2100 pages printed its not working properly, when i give command to print any file no error show,but print not come. and when i print a test page from printer button it gives print. but on paper write like this toner exhoasted so what i do for this problem please give me soltuion of this problem

Oct 06, 2009 | Samsung ML-1640 Monochrome Laser Printer

1 Answer

The button becomes red once I print a test page


The red light means out of paper or ink ribbon. Some people chose not to use the ink ribbon and get thermal direct paper which requires no ink ribbon but The red light means out of paper or ink ribbon. Some people chose not to use the ink ribbon and get thermal direct paper which requires no ink ribbon but the printer has to be told by the driver not to expect ribbon or the red light will come on. Also not having the correct paper height set in the driver will make the red light come on as well so check the advanced tab in the properties of the driver then click printing defaults. In the ZDesigner driver height and width are entered there. In the zebra universal, its the same path but one extra click. Click paper output and enter the size.

Oct 05, 2009 | Zebra TLP 2844-Z Thermal Label Printer

3 Answers

Printing problem with HP 2015 Laserjet Printer


If you have an adjustable paper tray, make sure that the tray is set for the right size paper. Also, you may have some type of sensor in or around the printer tray that tells the computer when the paper tray is empty. Sometimes these sensors get stuck and you have to free them up (very gentley).

Hope that helps - Ghost

Oct 27, 2008 | HP LaserJet P2015dn Printer

1 Answer

Not printing


The red light, along with the paper light being lit indicates that it is having a problem feeding the paper OR it is set wrong for duplexing. Check your manual on page 3-4 or download a manual at:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_5140_5150D_5150DLT_5170DN_5170DNLT_EN_1295.PDF

I can't tell which of the error conditions fits your situation, but this should put you on the correct path to figure it out.

May 22, 2008 | Brother HL 5150D Laser Printer

1 Answer

The red attention indicator light and the toner indicator light are both flashing together


ON your driver check that the paper size is correct and this most commonly occurs when the incorrect paper size is selected. For example if you are printing to A4 and you have letter size installed in the machine then the system will cause an error or jam when there is nothing there.

Also within word or which ever program you are using on the document goto file and then down to page setup once in there check the paper size make sure it's correct for the paper in your machine also check the paper source. Once you have done this check the paper tray guides are correctly against the paper turn on and try printing and hopefully this will work.

Thanks J

Oct 27, 2006 | Kyocera Mita FS 1000 Plus Laser Printer

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