Question about HP Designjet Z6100 InkJet Printer

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Can the print head be reset and used again after it gives out of warranty message?

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Printheads can not be reset after it expires, but it should still works fine. Unless you have a problem with print quality.

Posted on Jul 12, 2010

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1 Answer

Gives message Printhead loose missing or not installed. changed several times same message


If you already replaced Print head then same error occur their might be a problem with the carriage unit. kindly check also if there is a leak inks on a carriage contact then clean it.installed again print head.

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The printer is not giving the message.
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0xc19a0035


The ink system failure is a pain to troubleshoot. It could mean that the ink cartridges are not communicating with the print head, the print head is bad or the entire printer needs service.

Try resetting the printer to clear the error from memory:
First with the printer on, unplug the USB cable (if using one) from the printer (and the computer).. Then remove all of the ink cartridges from the printer (lift the scanner unit as if to change the ink). Wait for the printer to indicate "Insert ink cartridge). Then unplug the power cord from the back of the printer. (Note: do not turn off the printer just disconnect the power cord.) I also disconnect the power cord from the outlet and the power adapter (this resets the adapter). Wait 60 seconds or longer. Then reconnect the power cord to the printer, the adapter and then the outlet. Turn on the printer if it doesn't turn on on its own. Reinsert the ink cartridges and close the printer. Print a calibration page if prompted to do so. Finally reconnect the USB cable. Try printing again.

If the message repeats, the unit needs service. This printer doesn't allow the user to service the print head so the cost for servicing is variable. If the printer is under warranty, contact HP for service. Otherwise decide if it is worth the cost of service (expect a minimum charge of $50 just to determine the problem.)

I hope this helps.

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May 16, 2012 | HP Photosmart C8180 All-in-one -...

1 Answer

Hello again can i not clean the printer head nozzles myself? in my brother mfc 490cw out of warranty but was working previously until black ink ran out copying but they are blank pages all inks are full


Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, thenprint head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head. A Warranty does not cover blocked print heads.

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1 Answer

HP Photosmart C5380 All-in-One. Ink system Failure. Oxc19a0023 My computer has Windows XP and IS is Internet Explorer.


The first step is to try resetting the printer. Turn the unit off, unplug the power cord and wait 30 seconds before reconnecting the power. Turn on the printer. If you still have the error message, you may need to clean the print head. http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=au&lang=en&product=3560275&docname=c01458034 has the details.
Remove all of the cartridges, lift the handle on the carriage until it stops. Lift the print head straight up. Once the print head is out, you need several lint-free cloths and distilled or bottled water. With a damp cloth, wipe the electrical contacts from bottom to top (do not go past the edge). Then wipe the edge between the ink nozzles and the electrical contacts - wipe away from the nozzles. Wipe the ramps on either side. Dry all three areas.

With a new damp cloth, wipe the contacts inside the printer from top to bottom until no ink remains on the contacts. Dry this area.

Reinstall the print head and lower the latch carefully. Reinstall the ink cartridges making sure that they snap into place.

Check if the error message repeats. If it does, try resetting the printer (power cord unplugging cycle). If you still get the error, the print head may need to be replaced. If a new print head is in and the error occurs, talk to HP support if the printer is under warranty. You'll have to decide if these last two steps are worthwhile if the printer is out of warranty.

I hope this helps.

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1 Answer

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NO PRINT HEAD


First remove cartridges and remove print head and make sure the contacts on back of head look clean. I use fibreglass pen and give clean if in doubt.But be very carefull cleaning. But maybe not seated correctly.? If you pull the print head out and do another test does it come up with same message.?
Try again and see what you get. Still worth replacing head if faulty as where else can you get a 8 ink printer. Unsure what head costs.

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