Question about HP DeskJet 812c InkJet Printer
Printer green light on. Red X on bottom-cable 1 not connected. Have checked all cables-connected as I see them. What else to do?
Did you by any chance installed the driver software while the printer was already powered-on and connected? If this is the case - disconnect or power-off your printer. Uninstall the software from your Control Panel - reboot. Leave the printer off - reinstall the software - the HP Program will ask you during installation to switch-on the printer - upon wich the driver will be installed automatically - do not siwtch on the printer before the installation progam (HP Diver CD) notify you to do it - and VOILA.
Hope this help
Posted on Apr 19, 2008
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