Question about T-Mobile Dash Smartphone

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T mobile dash turns off

After a 24 hour charge, I began using my tmobile dash. Ive had it for two full days, and both days, at about 11pm the screen just turns off. Both times i took it out of my pocket, pressed the button to bring up the screen to unlock it but the screen would not turn on. I pressed every button but nothing would turn it on. The light still blinks as though its still on though. My initial thought was that it hibernated at night to save power, but now that i found nothing of that sort on my phone applications it leads me to believe thats not the case. is it defective

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  • infinitwrx Apr 19, 2008

    btw, i got it working both times by taking the battery out and putting it back and restarting the phone

  • Anonymous Mar 11, 2009

    It does not matter if the battery is fully charge, the cellphone turns off in a middle of a conversation all by itself!

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Suggest that if you got the phone through T-Mobile, return it and get a different brand altogether.

I have been having the same problem with my phone which I have had for about 14 months and since it is out of warranty, there is nothing that can be done. Suggestions from getting a new battery to getting a new charger have been made. I have replaced battery and charger and still no fix. To use, I have to be plugged in at all times. I am faced with having to buy a new phone.

Posted on Apr 20, 2008

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Posted on Jan 02, 2017

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This is what you need to do, you have to do a hard reset exactly like "reviel" mention. Also like he said timing is essential but the trick is that you need to show some patience through the process.

Note: Please read the directions completely before doing anything for better results.

Step 1: Take your battery out and shut off your phone
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I am collecting names and emails of people who are fed up with the Dash and Tmobile. Write to me jeanrenoux@hotmail.com

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