Question about Sony DVD-ROM DVD Drive

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My cd/dvd drive isn't showing up in "my Computers" and further more when I insert a cd or Dvd nothing happens. i tried downloading a dvd driver from dell but the problem still continues. What shall i do?

Posted by Anonymous on

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What is that? laptop or desktop, because laptop isn't easy to open and but in desktop you can change dvd drive.well, if you drive is not showing anything, that means either is disable or is not connected properly? have you seen that your drive's property?just right click away to check and any lighting indicated process, the LED light will start blinking if the computer is communicating with your drive. good luck,

Posted on Jul 12, 2010

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Hi,
what you are experiencing right now is a CD/DVD filter issue. usually caused by third party softwares trying to change the settings of your CD drive in the registry.
heres what you need to do: -click on the start button and click on run and then type in regedit. (you can also type it in the start search box). -once you have the registry editor open, click on the arrow beside HKEY LOCAL MACHINE -then click on the arrow beside SYSTEM -click on the arrow beside CURRENT CONTROL SET -click on the arrow beside CONTROL -click on the arrow beside CLASS -now on all the items under class, look for 4D36E965-E325-11CE-BFC1-08002BE10318 -on the other half of the page you would see a description that will say it is for the CD/DVD drive. -check if you can see items that says upper or lower filters -if you have them, delete both of them. (right click on the item and select delete.) make sure there are no filters before you exit out of the registry editor. -restart your computer and it should work fine now.
hope this helps.

Posted on Jul 12, 2010

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