Question about Xerox DocuColor 12 Printer

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Can anyone help me my DC12 creases the paper, basic white copier, a friend had a simular problem however his machine is on a service warranty and the service engineer fixed the problem anyone know how ?

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It actually needs an oiler, and IS expensive. I do this on a daily basis. Other fuser parts may be affexted by the contaminated oiler

Posted on Nov 19, 2008

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Try a new unopened stack of paper preferably 90gsm good quality , if that fails, its a fuser problem which means it will need a presure and/or heat roller

Posted on Nov 05, 2008

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No you will have to get a techie out - the plastic gears is not aligned - seems to be due to wear and tear. (this shoud be re-fastened or replaced. (not an expensive exercise)

Posted on Apr 20, 2008

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