Question about Sony Playstation 3 (PS3) Console
This is a very common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer read the game disk properly.
The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.
The symptoms you describe are typical of a failure of one or both of these lasers.
For more information on how to resolve the problem please view this FixYa Tip on the subject.
Many thanks for using FixYa.
Posted on Aug 17, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
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Posted on Jan 02, 2017
SOURCE: ps3 wont read discs
Just return your system or exchange it. I have same problem 2 times. First with 40G system only 2 weeks old. Exchanged that one with 80g system. This time it last 3 weeks. Now returned and got my refund back. Will not buy PS3 again until they solve this disc drive issue.
Posted on Dec 15, 2007
SOURCE: ps3 wont read discs
This is a very common problem on the Ps3 and is a strong sign that your Bluray drive is malfunctioning.
Sometimes you can resolve it by gently cleaning the lens with a Q-Tip and isopropyl alcohol but most often the lens itself will need replacing.
I have included this excellent walk-through on how you can do this yourself.
Please be sure the console is disconnected from the mains supply before carrying out any of this type of work.
Otherwise the unit will have to be returned to Sony who generally replace the whole drive unit including the lens. The cost from Sony is $150 to make the repair.
Thanks for using FixYa.
Posted on Nov 21, 2009
If the PS3 can't read the disks, the laser is the only thing that could cause the trouble. You could've scratched the laser when you cleaned it, or it could have been broken from the start. I recommend calling Sony and calling for a repair. Just hope that they will repair it for free even though you voided the warranty by opening it up.
Posted on Dec 08, 2009
SOURCE: my ps3 wont read discs
It rarely actually helps to clean the laser for the PS3. It needs a new laser because the old one is "burnt out". It's a really common problem with them.
I buy mine at http://parts.consolerepairguy.com they run about $75 each.
I run a repair business and that place has best prices aside from Hong Kong which I don't trust.
Posted on Jan 27, 2010
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