Question about Alpine NVE-P1 Navigation Add-in Unit for IVA-W505

1 Answer

Have NVE-P1 GPS unit. after initial 'disclaimer' screen you get an out of calibration text display asking you to ackowledge that your Nav maps are out-of-date and need to be updated. You must push the "OK" button (top edge barely visible) to proceed on to the main Nav app. and actually navigate somewhere. Now, from what I can gather, there are no map updates available and never have been. Alpine or Navteq websites offer nothing but a phone # for yet another interminable support/service call. Is this my only choice-or send it back to Alpine to reset the "update clock" on my unit, which has already been updated to 'black-dot' revision. Thanks for any...

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  • k_kirby478 Jul 12, 2010

    We'll see what Alpine sez...I won't hold my breath!

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Yes send it back to Alpine to reset the "update clock" on your unit.This is not letting the updates to get loaded. and getting it reset will help. Its only done by the service center so you will have to send it to alpine. Thanks.

Posted on Jul 11, 2010

  • k_kirby478 Jul 12, 2010

    Thanks for the speedy reply, just to clarify the 'OK' button is not on the screen enough to be 'pushed' on the touch screen panel of the W-505 head unit and Alpine has never and will never issue updated maps (Navteq offers no support either, even though it's their maps) for this unit purchased in Sept 08, now discontinued. Will contact Alpine in the AM for another satisfying customer satisfaction experience.

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