Question about Toshiba Satellite M45-S2692 Notebook

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System does not boot Possible Hard drive issue

Yesterday I went to power up the computer and the sytem failed to boot. I tried to reboot several times, before I decided to tilt the laptop back while booting. Amazingly the system booted like normal. This morning ran into the same problem, so I plan on replacing the hard drive. How does one access the hard drive on this model for replacement?

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  • dchearis May 06, 2008

    WILL NOT BOOT TO WINDOW

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Hiya. Why replace the hard drive? When you say your computer failed to boot - are you sure it wasn't booting? Maybe it did boot but your screen remained blank. It sounds more like a screen problem, quite likely the ribbon connection is loose or it could be damaged. Its a very common problem and tilting the screen moves the ribbon a fraction and it then makes the connection. Try switching on and if the screen is totally blank, no message at all, no flashing cursor then its the screen. If you wanted to be 110% sure, easiest way is to connect laptop to an external screen and test it that way. Hope this is helpful.

Posted on Apr 23, 2008

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Then the hard drive needs to be replaced in the computer/laptop, Windows installed and the computer or laptop's device drivers plus your programs etc. to get a functioning computer/laptop again.

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<p><b>Issue:</b><br /> <p>Error loading operating system<br /> <p> <br /> <p> <br /> <p> <br /> <br /> <img src="matrix12_3.jpg" /> <br /> <br /> <p><b>Cause:</b><br /> <p>The MBR (Master Boot Record) either could not find a bootable partition or the bootable partition points to an unreadable on inaccessible part of the drive. This issue occurs prior to the start of any Windows code. <br /> <p>It can be caused by a power-failure while the disk is in the middle of writing, a virus damaged the entry, a failing disk drive or a serious software bug damaged the partition entry (although Windows typically protects against this). This issue cannot be easily caused by any action you performed, unless you turned off the power without going through Windows shutdown.<br /> <p>Although not stated in the message, press Ctrl-Alt-Del to reboot.<br /> <p><b>Workaround:</b><br /> <p><b>Change boot media:</b><br /> <p>If you are booting from either a DVD, CD, diskette or a USB drive, remove the media and boot from the hard disk. The media is either damaged or is not intended to be bootable.<br /> <p><b>Set the Correct BIOS Boot Choice:</b><br /> <p>The BIOS may be configured to boot from the wrong device. If you suspect this, the device boot order can be changed in the BIOS setup. Be aware there little consistency in BIOS setup operations, even with the same manufacturer on different models. As such, these instructions are bit less precise than we'd prefer.<br /> <p>1. Reboot and enter the BIOS setup. Often the BIOS displays the correct key to use briefly on screen or you may need to refer to the computer's user manual. Typically you hold down the Del, Esc, F1 or F2 key immediately after booting. <br /> <p>2. Look for a section on Boot or Booting. Often this appears on top menu. Select the Boot option, and if necessary the Boot order choice. The Boot order choices should list the order of boot devices. Typically the CD is the first boot device with the hard-disk typically second. The diskette may also occur before the hard disk, which is acceptable, although this will slow your hard disk boot by a few seconds. Avoid USB and network boots before the hard disk unless you know for sure you are using them (which is exceptionally rare). <br /> <p>3. Save and exit the BIOS. It will force a reboot. See if this change corrects the issue.<br /> <p><b>Check Hard Disk and Cables </b><br /> <p>If you had changed, added or removed hard drives, or changed or removed drive cabling, likely something is wrong. Recheck that the drives are properly installed and the cabling has not changed. Switching cables to different motherboard connectors or changing the master/slave drive jumpers (on old ATA drives) can cause this problem. In some systems, the cables were not plugged into the drive or motherboard securely and may have worked loose. Reseat all drive connectors.<br /> <p>It's also possible a hard drive is failing. Use a system diagnostic to validate the drive or swap to another hard disk.

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How to troubleshoot a system that will not boot to the hard drive.


  1. Ensure that there is no diskette in the A: drive if system is equipped with a 1.44 Floppy Diskette Drive. If a disk in the drive, remove it and reboot.
  2. Boot to the BIOS, reset defaults, reboot
  3. If system still will not boot to the hard drive, power off, disconnect all peripheral items (Printer, scanner, external drives and USB drives) reboot.
  4. At this point, boot to Diagnostics partition, or CD (F12 menu on some systems, Some HP systems have Hard drive diags in BIOS, Fn+Power for Dell Portables, CTRL+ALT+D for some Dell Desktops) If the hard drive fails diagnostics, replace the hard drive. If the drive passes diagnostics, it is not a guarantee the drive is good, just no fault was detected.
  5. If the drive passes diags, then see if you can boot to a Windows CD/DVD. If you can't, either remove, turn off in BIOS or disconnect the hard drive, and see if you can boot to the Windows Media. If you can with the HDD disabled/removed/disconnected, again, replace the HDD.
  6. If you can boot to the Windows Media, then go to Recovery Console in XP and run CHKDSK /R (Vista or Windows 7, run the repair my computer option off the menu, this may take multiple passes to fix) If this fails to resolve, then boot back to recovery console and run BOOTCFG /REBUILD (This is already done in Vista/7 in the repair tool)
  7. If that fails, you will most likely be reinstalling Windows. If the Windows install crashes during a file copy, try RAM modules one at a time (Windows install is still the best RAM test we have) If the Windows install still crashes, replace the Hard Drive.

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Just like other computers, your Toshiba laptop may start failing to boot the operating system completely, or may fail to boot up at all. Boot problems are caused by virus infections and issues related to hardware and software. With the proper troubleshooting techniques, boot problems can be remedied to get the laptop into good working condition.

1. Perform initial hardware checks. Ensure that the laptop has enough battery life to boot up. Charge the laptop using its AC adapter and then try to boot the laptop again. If nothing happens, plug the AC adapter into another power outlet. If this does not help, check to see if external drives (flash drive, external hard drive, etc.) are connected into one of your USB ports. Unplug it from the laptop and press the laptop's power button. If the laptop powers on but fails to load the operating system, proceed to the next step.

2. Ensure that the hard disk is not disabled in the boot sequence in your BIOS. Otherwise, the laptop will fail to fully boot the operating system. Reboot the computer and press a key that will lead you to the BIOS page. Set your hard disk as your "first boot priority," or first in the "boot sequence." Note that the steps on loading the BIOS as well as navigating throughout the BIOS pages will depend on what brand of BIOS is installed in your laptop.

3. Choose boot to the "Last known good configuration" if you get an error page before the operating system boots up. If after choosing this option the computer reboots again, choose "Start Windows Normally," if this is in the list of options.

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I hope you find it very helpful. Best regards from fixya

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BSOD when trying to install Win XP, or boot Win XP from hard drive BSOD screen is as follows: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you&#39;ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps: The BIOS in this system is not fully ACPI compliant. Please contact your system vendor or visit http://www.hardware-update.com for an updated BIOS. If you are unable to obtain an updated BIOS or the latest BIOS supplied by your vendor is not ACPI compliant, you can turn off ACPI mode during text mode setup. To do this, simply press the F7 key when you are prompted to install storage drivers. The system will not notify you that the F7 key was pressed - it will silently disable the ACPI and allow you to continue your installation. Technical information: *** STOP: 0x000000A5 (0x00000011, 0x00000006, 0x00000000, 0x00000000) Every BSOD I received was this exact code. I ran a RAM test with memtest86+, it showed 0 errors. I tried reinstalling BIOS v 1.1 (supplied by Toshiba) and the first time it did let me boot into the XP Home installed on the system, after which it worked fine. While in xp, I checked device manager to see if the system was ACPI, and it was. I&#39;ve also tried BIOS v 1.2, the last one supplied by Toshiba, to no avail. I did try pressing F7 during one of the installation attempts, and it hung at "setup is starting windows", I tried pressing F5 during an attempt, and there was only one option besides "other", the typical i486, which I selected, after which it hung at "setup is starting windows". I&#39;ve flashed BIOS with v 1.2 a few times now, with same BSOD during both xp install attempts and boot attempts. What baffles me is the errors did not show up until I tried to install xp for the first time. Before that the computer booted every time. I&#39;ve never heard of xp effecting BIOS during install. I have been to the microsoft support page for this BSOD. There are two articles on this specific code that I found, one for a "wake from hibernation" error, and the other for an xp installation error, seems as though the latter applies here. URL below. http://support.microsoft.com/kb/314830 I&#39;m fixing this for a friend. I fix computers all the time. This one is getting up there with DELL&#39;s laptops. The screen is broken, so I&#39;m using an external monitor. He doesn&#39;t want the monitor fixed, so I&#39;m only doing a fresh install + Backup for him. Thank god I already backed up the data. Thank you in advance for your time. (I just got the error again. Gonna try windows 7.)

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