Question about Brother DCP-7040 Laser Printer

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Paper continues to jam even though previous jam is cleared

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Was the origianl due to labels? It is likely that there is a very small piece of paper or some glue off some labels stuck in a corner or on the rollers which is causing it to mis align on the way through and therfore jam
Good luck

Posted on Jul 12, 2010

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Posted on Jan 02, 2017

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The way you describe your error, it seems that there is still some residual paper stuck inside the printer that may cause subsequent paper to be mis-aligned.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
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Remove the fuser and examine it closely (Note: the fuser gets extremely hot. Wait until it has cooled completely before touching it!) Paper or a paper fragment might be balled up inside it.

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