Question about HP Photosmart C4580 All-in-One InkJet Printer

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Since I changed ink cartridges (75XL and 74XL) on my C4580, I keep getting a request to print an alignment page. When I do that and follow the instructions I get the message saying "Alignment page not detected." I have tried this with the page in various positions on the glass -- makes no difference. Any suggestions? The printer continues to print, although the quality could be better.

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  • prothe Jul 12, 2010

    I try to scan it, but I get "Alignment page not detected". I can copy other documents. What type of hardware failure would this be -- do you have any idea? Is it fixable . . . or is it easier/better to buy a new printer?

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After printing alignment sheet scan the sheet,Issue will get fix but if not its a hardware failure.

Posted on Jul 12, 2010

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If the new (or refilled/reman/compatible) HP 74, 75, 74XL, or 75XL ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance. If you run into a problem where the ink cartridge is performing marginally and blocks printing (via the Red X), you can bypass the error message (usually only 1 time per clearing action):


HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4


These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. You can also run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test).....go to www.inkjet411.com for more information on your specific printer model.



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If the new (or refilled/reman/compatible) HP 74, 75, 74XL, or 75XL ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance.
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Today I bought and am trying to install an HP Office Jet, designation J5780. I installed the two printer cartridges that were in the box with it, yet a message keeps rolling across the printer stating that...


Who are you talking to? There are no replies to this post except yours.

Try switching the cartridges around.You may have them reversed.
Black in Color slot - Color in Black slot.

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