Question about LG WD14311RD Front Load Washer / Dryer

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LG WD14030RD - won't use fabric softener that has been put in dispenser

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Http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=0&AT_ID=223355&PROD_SUB_ID=0&PROD_ID=866

This is for Samsung but should be similar. Underneath the blue insert are 2 small holes that get clogged. Use an air gun or q tip...

Posted on Jul 12, 2010

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Frigidaire washing machine fabric softner will not dispense out


Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

Oct 26, 2012 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

#1The fabric softener dispenser won't drain.


Make sure the dispenser is clean and free of debris inside the containers. You may have to take the dispenser apart and clean it out in the sink.

Jun 23, 2011 | LG WM1814CW Front Load Washer

1 Answer

Where does the fabric softener and washing powder go in the LG WF-F5207PC 5.5KG top loading washing machine?


Put powdered detergent in the box at the back of the opening of the washer (opposite the control panel when the lid is open). If you use a liquid detergent, dilute it 1:1 with water and pour into the bleach dispenser at the front left of the washer. The fabric softener dispenser is near the bleach dispenser but a little closer to the tub and towards the middle of the left side of the unit. As with a liquid detergent, dilute 1:1 (30ml:30ml) with water before pouring into the dispenser.

If the fabric softener dispenser isn't working, add the fabric softener in the final rinse.

The manual for the washing machine is available here: http://safemanuals.com/user-guide-instructions-owner-manual/LG/WF-F5207PC-_E . You will need to review the unit or enter a security code.

I hope this helps.

Cindy Wells

Feb 13, 2011 | LG Washing Machines

1 Answer

The fabric softener dispenser is no longer dispensing..Why? Was working just fine until yesterday and can't figure out why. Pulled tray out, cleaned it, cleaned inside of where the tray goes in and sits....


Wait until your machine has just started the rinse cycle and then pull out the dispenser drawer as far as you dare.You should see a jet of water shooting down into the fabric softener drawer. if not, then you most likely have a faulty operating valve and it will need to be removed to clean or replace it. The part is fairly cheap compared to a call out charge so play safe and have it replaced. As long as you're aware of basic safety procedures regarding electricity and water then it's certainly a DIY job if you can get the parts.

If you do have the jet of water then the fabric softener siphon is almost certainly blocked.

Pull out the dispenser and look at it's underside (I'll assume the top of the dispenser is spotless). Look below the fabric softener compartment and you should see a hole which seems to be dead-ended. This is the siphon. Clean it out thoroughly, and look at the top of the dispenser to see whether the part of the fabric dispensing compartment which looks like a partial lid can be unclipped (they do on every washing machine I've looked at before). if it does unclip then you'll find that the siphon is made of a dead ended tube (usually moulded into the partial lid) which fits over an open ended tube (the one you just tried clearing).Make sure that they're both spotless with no slimy black gunk and reassemble.

I hope you've found this answer helpful and only ask in return that you return the favour by rating my answer.

Jul 08, 2009 | LG Washing Machines

2 Answers

Fabric softener not draining


Remove the dispenser drawer by pushing down on the tab at the center back and pulling drawer out. Now, remove the top of the fabric softener compartment and the parts of the soap dispenser and clean them all out. An old toothbrush often helps. Reassemble and replace. They should siphon out now.

May 23, 2009 | LG WM1814CW Front Load Washer

1 Answer

Fabric softener does not drain out of dispenser


Hi. Remove dispenser and thoroughly clean, are you sure you have cold water going into dispenser?

Nov 25, 2008 | LG WM-2277HW Front Load Washer

1 Answer

Fabric Softener & bleach dispensing


The control board program has many sensors built into the unit to determine when to dispense the bleach and the softener.  LG tech documents doesn't list when these liquids are dispensed so there must be a program that matches the current operation and loads of each wash program.  That's the best answer I can give you at this time.

Jun 05, 2008 | LG WM2688H Front Load Washer

1 Answer

Whirlpool Style Master 4214164 8 cycle 2 speed -


Don't have a solution but I water down my fabric softener before putting it in machine, especially if you have soft water. AS it tends to gum up because you need to use so little. Hope this helps a littel

Nov 11, 2007 | LG WM-1832C Front Load Washer

1 Answer

Fabric softner


Remove the dispenser tray. Inspect the area just above the fabric softener portion of the dispenser. There should be a series of holes where water feeds into the tray during the rinse cycle. Sometimes these holes become clogged with fabric softener residue. If the holes are clogged, water will never dispense the fabric softener out and it will stay in the tray. If you take some cotton swabs and meticulously clean all the holes out, I bet your problem will go away. Let me know if this was helpful to you.

Oct 05, 2007 | Frigidaire GLTF2940ES Front Load Washer

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