Question about LG WD14311RD Front Load Washer / Dryer

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LG WD14030RD - won't use fabric softener that has been put in dispenser

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Http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=0&AT_ID=223355&PROD_SUB_ID=0&PROD_ID=866

This is for Samsung but should be similar. Underneath the blue insert are 2 small holes that get clogged. Use an air gun or q tip...

Posted on Jul 12, 2010

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Posted on Jan 02, 2017

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How to replace blue fabric softener dispenser? Came out easily but cannot replace it. Thank You LG WT1101CW


SOURCE:Fabric Softener Won't Dispense
The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

Mar 23, 2018 | LG Washing Machines

1 Answer

Frigidaire washing machine fabric softner will not dispense out


Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

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1 Answer

The fabric softener is not dispensing.


The dispenser may be clogged with softener residue.

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#1The fabric softener dispenser won't drain.


Make sure the dispenser is clean and free of debris inside the containers. You may have to take the dispenser apart and clean it out in the sink.

Jun 23, 2011 | LG WM1814CW Front Load Washer

1 Answer

Where does the fabric softener and washing powder go in the LG WF-F5207PC 5.5KG top loading washing machine?


Put powdered detergent in the box at the back of the opening of the washer (opposite the control panel when the lid is open). If you use a liquid detergent, dilute it 1:1 with water and pour into the bleach dispenser at the front left of the washer. The fabric softener dispenser is near the bleach dispenser but a little closer to the tub and towards the middle of the left side of the unit. As with a liquid detergent, dilute 1:1 (30ml:30ml) with water before pouring into the dispenser.

If the fabric softener dispenser isn't working, add the fabric softener in the final rinse.

The manual for the washing machine is available here: http://safemanuals.com/user-guide-instructions-owner-manual/LG/WF-F5207PC-_E . You will need to review the unit or enter a security code.

I hope this helps.

Cindy Wells

Feb 13, 2011 | LG Washing Machines

2 Answers

Fabric softener not draining


Remove the dispenser drawer by pushing down on the tab at the center back and pulling drawer out. Now, remove the top of the fabric softener compartment and the parts of the soap dispenser and clean them all out. An old toothbrush often helps. Reassemble and replace. They should siphon out now.

May 23, 2009 | LG WM1814CW Front Load Washer

1 Answer

Fabric softener does not drain out of dispenser


Hi. Remove dispenser and thoroughly clean, are you sure you have cold water going into dispenser?

Nov 25, 2008 | LG WM-2277HW Front Load Washer

1 Answer

Fabric Softener & bleach dispensing


The control board program has many sensors built into the unit to determine when to dispense the bleach and the softener.  LG tech documents doesn't list when these liquids are dispensed so there must be a program that matches the current operation and loads of each wash program.  That's the best answer I can give you at this time.

Jun 05, 2008 | LG WM2688H Front Load Washer

1 Answer

Whirlpool Style Master 4214164 8 cycle 2 speed -


Don't have a solution but I water down my fabric softener before putting it in machine, especially if you have soft water. AS it tends to gum up because you need to use so little. Hope this helps a littel

Nov 11, 2007 | LG WM-1832C Front Load Washer

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