Question about Logitech (931395-0403) Mouse

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The reciever for my Wireless Logitech mouse got stolen and I bought another one online. The new receiver doesn't seem to link up with the mouse. Is there a way to fix this?

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Try to use connect button on receiver first and press the connect button on mouse. (take the battery out 1st.)

Posted on Jul 11, 2010

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Posted on Jan 02, 2017

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1 Answer

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If it's a bluetooth mouse or a logitech unifying mouse then you can find a receiver elsewhere (not sure if the unifying receiver is ever sold separately). Other than that the wireless stick for each mouse is pre-paired with that mouse and I don't think you can get replacements even from the manufacturer.
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The only thing that you can do is look on www.craigslist.org or www.ebay.com. To find a receiver for your logitech cordless mouse and keyboard. It would probably be cheaper to just go out and replace them with a new set then it is to find another reciever. The reason for this is that you would have to get the exact same type of reciever for the keyboard and mouse for it too work.

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The reciever for this mouse does not have a light, however, your USB might be a dud (on your computer) so try another port. Also replace the batteries inside your mouse with new ones. This should fix the problem. Then reconnect them with the button on the reciever. Also make sure to hit the power button on the bottom of the mouse. If this does not work, then your mouse if fried and you need a new one.

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HELLO, ALL YOU HAVE TO DO IS TO DOWN LOAD THE SOFT WARE THEN PLUG IN THE USB AND AFTER THAT ON YOUR RECIEVER CLICK THE CONNECT BUTTON ON THE RECIEVER TILL IT RECONIZES BOTH KEY BOARD AND MOUSE I HAVE THE LOGITECH WIRELESS SYSTEM AND I LOVE IT TILL THE BATTERIES GO OUT ON THE MOUSE OR KEY BOARD LOL THEN RESTART YOUR COMPUTER.

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Make sure that the reciever is pluged in properly and then reconnect the mouse to the reciever, also make sure that there are no marks, or hairs on the bottom of the mouse, this could restrict the connectivity.

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I recently bought a Compaq Wireless Desktop w/Optical Mouse (Gry/Sil) at a yard sale and did not recieve the instalition cd where can i download the program at online so i can use it on my computer


As long as you have the wireless reciever and the mouse, and a fresh pair of batteries theres no reason why it should not work. Its simply a plug and play device.

In fact, I wouldnt be surprised at all if Logitech manufactures their mice for Compaq and sticks the Compaq name on it instead.

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Okay, a coworker had this problem and it was a fairly easy fix, first, plug the USB reciever into a direct USB port, then pess the connect button on the underside of the mouse, when the red light starts blinking let go and then press it and hold, and at the SAME TIME press and hold the connect button on the receiver until both the receiver light and the mouse light turn on steadily, and voila!

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hi

you can always get a replacement from where you bought it. but i suggest if its still under warranty, have it replaced.

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