Question about D-Link DGL-4500 Wireless Router

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Trying to reset our security code on our DI624 router, but it is asking for username and password,,, have tried resetting the router to factor default but still asks for username and password. which unfortunately I have forgotten

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  • nancie1186 Jul 11, 2010

    Are you holding the reset long enough 30 seconds? If so it must be looking for the default user name and password user try: admin password: password you can also try logging in with: username: user password: (leave this blank)

  • Wendy Turner
    Wendy Turner Jul 12, 2010

    i have tried using admin for the username and password blank. I have also tried resetting the router but it still asks for a Username and a Password

  • nancie1186 Jul 12, 2010

    Have you tried Admin as the user and the password field entering password? Or user as user name and password field blank?

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Log in to your router's web administration application by entering 'admin' as 'User name', and leaving the 'Password' field empty.
Hope it works for you.
By the way, if your router's user manual happens to be missing, feel free to download it from this location.
Best regards, Carlos

Posted on Jul 11, 2010

  • CARLOS R SOUZA JR
    CARLOS R SOUZA JR Jul 12, 2010

    Only now I realized that your router is, in fact, DI-624, not DGL-4500. Anyway, according to its user manual, which you can find here, if you use a paper clip to press the reset pin (at the back of the router) for some 10 seconds, it should reset to its factory defaults. After its initialization, the 'admin' as 'User name' and 'Password' field empty combination should work.

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Before doing a hard reset on the router you may want to try the default username and password. While this is not the same for all routers, this may allow you access to your router.

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