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Cd rom drive not reading discs - Computers & Internet

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In most cases you need to go to the model's website of your cd rom and install the firmware update. They have specific instructions on how to do this there. Let me know if you need any further assistance in doing so. The website should also be able to tell you what disk formats are supported by your cd rom.

Posted on Apr 19, 2008

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Here you go...I hope this works for you....
CD/DVD Is Not Recognized
spacer.gif spacer.gif spacer.gif spacer.gif Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.

Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
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  • CD-ROM drives can read only CD's.
  1. If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
  2. If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
  3. Clean the CD/DVD in the following manner:
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  2. Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
  3. Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
  1. Try to use a different CD or DVD in the drive to see if that disc can be read.
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well try to clean the lens with a clean and dry cotton swab. ir you have a compressed air duster for electronics, use it also. remove the drive and open the cover. look for small like circle glass(lens) clean it. use also the compress air duster by hitting the below parts of the lens assembly to remove accumulated dust and test. if the problem persist, its about time to replace your drive. good luck!

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