Question about Logitech Harmony 880 LCD Remote Control

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Remote doesn't seem to be broadcasting a signal

This remote was great until my dog knocked it off my recliner onto a wood floor, afterwards the unit was unresponsive to input so I removed the battery waited a few minutes and replaced the battery. That seemed to fix the issue for a couple of days ....... now the remote appears to be working okay , with one exception the display shows the signal icon when a button is pushed but there is no response from any device. I replaced the battery with a new one as per the diagnostic trouble shooting via the remote software website, as well as updating the firmware/reprogramed the unit but no change to signal issue. This unit is out of warranty.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 6 Answers

SOURCE: remote appears frozen

I got the same issue with mine, and hooking to the computer and upgrading the firmware worked for me. I first had to take the bateries out and let it sit for 24 hours so it would loose the codes inside. No problems after that.

Posted on Jan 31, 2008

  • 12 Answers

SOURCE: new batteries, remote works for a few, then starts beeping

update your software, then update your firmware to the remote. have it connected without batteries and then when prompted to connect the remote, add your batteries and see if the software will connect and update. Good luck.

Posted on Apr 15, 2009

  • 1 Answer

SOURCE: harmony 520 screen goes blank

no sound coming from a rca52w20

Posted on Sep 21, 2009

  • 101 Answers

SOURCE: My Harmony 890 won't exit USB mode.

  1. Ensure your are using the latest version of the Harmony Client Software. (Pairing is done in the software and the newest version is needed) 7.7.0 if you dont have it, see below
  2. Ensure that the `Control Devices` are assigned correctly to the Remote & Extender
  3. Update the Firmware in the extender and remote
  4. Update the configuration
  5. Test the remote
Did this fix the problem? If no, see below

Do the `Status` and `RF` lights on the RF Wireless Extender blink when you start an activity or press buttons in a device assigned to the RF Wireless Extender?

if no, Please try the following:
  1. Plug the RF Wireless Extender in AC power only
  2. Reset the RF Wireless Extender by holding down the `Connect` button on the RF Wireless Extender until the `Status` and `RF` lights start blinking back and forth. (This process takes longer than 60 seconds, and the `Connect` button will need to be held down for the entire time)
  3. Once the `Status` and `RF` lights start blinking, let go of `Connect` and unplug the RF Extender from AC power
  4. Upgrade the firmware on the Extender
  5. Update the configuration
  6. Test the remote
Do the `Status` and `RF` lights on the RF Wireless Extender blink when you start an activity or press buttons in a device assigned to the RF Wireless Extender?

if no, contact logitech.

FIRMWARE:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.


NEW SOFTWARE:
1. Go to www.logitech.com.
2. Hold your mouse over the Support Tab.
3. Scroll down to Product Support.
4. Choose Harmony Remotes.
5. Choose your brand of Harmony Remotes.
6. Click on Downloads on the right side of the screen.
7. Choose your Operation System (OS)
8. Click on the Download Software button on the bottom of the page.
9. Choose Run.
10. When the software is completed downloading and installing, please open the software.
11. Once the software is open, click on Update Remote.
12. Follow the on screen steps to complete the update.

Posted on Jan 28, 2010

  • 2 Answers

SOURCE: Logitech Harmony 890 Pro - Blank LCD Screen

Replacement screens can be found on ebay for around $25-$30. I was having the same problem as everybody else, and none of the solutions posted online worked for me - software, firmware, battery pulls, safe mode, etc. I replaced the screen in about 5 minutes and was back up and running.... I almost bought a new remote, but figured I'd try the $26 screen first.... Glad I did..

Posted on Mar 09, 2010

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