Question about HP DeskJet 5550 InkJet Printer

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Color printing I replaced both black and color cartridges, (OEM), on my printer now the printer prints only in black ink. Testing the printed test page I get color. Printing to an Excel spreadsheet I get everything in black.

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Hi manatoba,
you have not told that problem was starts after replassing the ink cartridge or for this problem you replased
the cartidge.
First reinstall the printer driver, then reinstall the
cartridge if problem iteel presists takeprints from outher printer
check whether there is a problem or not with the printing if its happen again with the other printer also then ther is a problem with your opereting system,if not presist then problem is in priners card.
I hope after cheaking these things you can able
to solve the problem.
vyas

Posted on Apr 19, 2008

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