I just replaced all 4 toner cartriges on my Lexmark C522. While color printing I get light yellow horizontal lines. Black and white mode is perfect. I tried several pics and colored docs and get these lines again and again. thx for you response
Remove the supplies and clean the yellow printhead. For instructions on how to clean the printheads, click on this link: http://bit.ly/bCoz92. Just follow the instructions. If that doesn't help, might need replacement. If issue remains after printhead has been cleaned and the supply has been replaced, I suggest you contact Lexmark Technical Support for further assistance. Thanks.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It sounds as though you have a leaking toner cartridge. If you aren't using Lexmark brand toner, that is VERY likely.. nobody seems to be able to make a good compatible cartridge. Test by replacing it.
Unfortunatley most printers will not allow you to print if one of the colours are missing or empty.and so you will need the yellow toner to be replaced before you can print. there is a way that sometimes works and that is to remove the toner cartrige and give it a good shake this evenly distributes the toner inside and sometimes make the printer think it has enough toner and allows you to print. As I said this only works sometimes and is not a perfect solution
Remove the yellow cartridge. Pull back the shutter that covers the drum. Check to see if its covered with yellow toner. It should be fairly clean. You can pull another one and do the same to compare. If theres a lot of toner over it then the cartridge is bad.
A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.
This is the problem with the cartridge if you brought original Lexmark cartridge you can get it exchanged as the cartridge is nay be defective and the cartridge comes with one year warranty...........................................
Seriously, buy a new printer. Companies sell toner, not printers! The printer is basically a "freebie" and is a marketing vehicle to sell toner. I tossed my C510 into the dumpster. It had four new toner cartridges. System diagnostics said that everything was at 95% or better. The printer had about 1600 prints on it. The first set of toner cartridges (full at purchase!) printed great. Then, I got dotted lines on clean prints. Or, I would get washed out, yellow tinted print and often, there was no black print. I called a printer repair shop and they laughed and told me to chuck the printer - they were suprised it lasted through the first set of cartridges. Lexmark literally "ignored me to death."
I will NEVER buy another Lexmark. The Brother and HP color lazers are probably the best bet. I have two HP B&W's that are paper pumps - an old 4V and a 6MP. The sad part is that I paid a bit more for the Lexmark than the competing HP. You live and then you learn!