Question about HP iPAQ hx2410 Pocket PC
I have this model Ipaq and I thought from the beginning that something was wrong with it, but I thought maybe is me, the user. Now I can not turn it on. Actually, I can turn it on from the on/off button on top, but I have it only turns on and never gets to my password sreen no matter where and how I touch the screen. It seems like the screen is stuck. I like these PDAs, they do what I need them to do for me, but the operating system on them simply is TERRIBLE. The fact that now I have the feeling is nothing I can do to turn it on anymore and the fact that I did not get a chance to back it up recently, means that I am going to loose everything on it in the event I have to maybe take the battery out to try to turn it on that way. This PDA I have the minute I take the battery out it resets and erases everything on it. It seems like the back-up battery does not play a role ast all. By the way, what kind of system is that of loosing everything if you take the battery out? These PDAs are practically similar to the phones and I do not understand why it has an otion of changing the battery if you have to reconfigure it every time you put a new battery in. This is beyond my understanding and makes this item very faulty, wouldn't you say so? If I can not ever turn it on without loosing my info on it I will never use a PDA again and I am willing to smash this one to wall, I am so upset.
I hope you can help me because I am very sad at this moment and I have a lot of work in it in which I put a lot of time and I will be very sad if I loose it.
Thank you so much and I hope you understand my frustration.
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Posted on Jan 02, 2017
I had some similar experiences with these ipaq's when I was working in a specialised service center. I'll try to give some help or tips through the internet, altrough if i could have seen or diagnosticate these pda's myself it would have been more easier. First of all these problems have 2 main causes. Most of the pda's comply with one of them, it is very rare that a pda will develop this problem by having both causes.
The first cause is the hardware one. A component called the main voltage convertor is broken. It's a small chip that uses the voltage given by the main battery to convert it's value to various tensions required by some of the components on the pda's main board. If some sub-parts of this chip fails to work, the result will appear as the problem you face, In this case there isn't much to do. Most service centers will replace the whole mainboard because that particular chip is very hard to find as a replacement and difficult to desolder from the board.
The second cause could be a major firmware / ROM memory corruption. These things can happen out from nowhere. In my time working for service centers I've tried to isolate a pattern for this problem but without much succes. However it seems that most of these problem tend to appear durring charging cicles due to power spikes or drops on the main AC voltage supplied to the charger. This is only a supposition, I'm not sure yet on this cause. What to do here? Well this problems are fixable but first of all you must be sure that this is a software problem, not a hardware one. So let's diagnosticate some things.
Try to charge the pda. Ignore any lights or beeps or whatever your pda is showing on the screen. As long as the charger is connected the charging process is based on the most primary charging circuits on the pda's motherboard. If the pda is not charging or cannot hold any charge (when you unplug it the screen fades away or it simply doesn't do anything else) maybe that circuit is broken (this is a a sign of serious hardware problems ) or maybe the battery is to old/weak. Batteries don't die out of nowhere, if you remember your pda to work and have some 2-3 hours of standby time it's imposible that now, suddently the battery has drained out so much that even if charged it can't hold out at least 30 min.
So we will assume that you charged the pda for at least 2-3 hours and you see some sign that the battery is working. The next step is crucial. TRY TO PUT THE PDA IN BOOTLOADER MODE. You will achieve this by pressing (and keep them pressed!) the following buttons : power, the far left and right buttons near the control pad (joystick or whatever some people call it) and reset button. You may need another person to help you press these buttons. the order should be the following (first power, then the 2 keys, then reset button for as long as it takes to enter bootloader mode). YOU SHOULD SEE A WHITE SCREEN WITH THE HP LOGO.
If your pda fails to do that, there is nothing more you can do to restore it in a DIY fashion. Probably the bootloader is corrupted or you have a hardware fault. Only a specialised HP service center can help you now. In most cases this will end up with a motherboard replacement.
If your pda does that, then there is a chance to fix it. We will need to probe the bootloader for direct data acces. This is needed for having the ROM memory (and operating system) rewritten. A small program called Mtty will be required to access the bootloader via an usb link.
Please make this tests first and then reply with your results. If anyone of you is in situation #2 there may be a chance.
Posted on Feb 10, 2008
SOURCE: not turning on
Hi there, I think you pressed some more buttons and accidentaly you entered your device into Serial Mode (Bootloader), which you should update your ROM or reinstall your existing ROM in order to exit that state. I am sending you a link to HP website including your device's ROM upgrade download link, and a complete list of instructions. First of all, connect your device with a usb cable to your PC and see the "USB Mode" in the screen of your PDA. Also please be carefull and read the instructions very carefully before starting the process. Here is the link: (http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=ip-55697-1〈=en&cc=us&idx=0&mode=4&) Hope this helps. Have a nice day.
Posted on Apr 20, 2009
SOURCE: IPAQ 6365 hard reset
I Also Had The Same Problem. Now I Fixed It. Go To Power In Settings. Click On The Advanced Tab. Uncheck The Box Which Says "Turn Off The Device If Not Used For" Box. This Will Solve The Problem. It Solved Mine. Thereafter Once, My Backlight Did Not Switch On. Fix This By Going Into Backlight Settings And Uncheck The Box Which Says "Turn Off The Backlight If Not Used For" Box. This Will Solve It. Then Soft Reset The Device To Change Settings. To Soft Reset, Find A Small Hole In The Left Hand Side Of The Device. Put Your Stylus In And PRESS ONLY ONCE. If You Keep It Pressed, Your Device Will Hard Reset. Don't Do That. Just Press ONCE.
Posted on Jan 02, 2010
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