When I turn on my laptop to sign onto my desktop, the acct sign in does not appear. All I get is a black screen with a white arrow that I can move around. Nothing else. I tr5ied safe mode and same thing happens. Safe mode does not even appear.

If you can see the mouse arrow, the display adapter is working. Try right clicking on the desktop. If you get a popup display, select the VIEW option, and another popup should appear next to it. Look at the bottom of the list and ensure that the "show desktop icons" selection is checked. If not, click on it and see if the icons return.

Forgetting your User password is both annoying and easily fixable.
Turn laptop on and repeatedly hit F8 till a black screen with white writing appears with multiple options for you to select.
Highlight "Safe mode with command prompt" after a few minutes another screen will appear with the following.

C:/ Yourcomputersname/Your user name>
type "net user" press enter
type "net user Your user account name * "
(( Your User Name should appear under neath the "net user" command.
Type "net user Your user name *
It will ask you to enter a password, enter any password you like. Note the cursor will not move to show it recognised a key press this is for security purposes so please dont make a mistake.
It will ask you to re enter the same password
Re enter password then press enter
COMMAND COMPLETED SUCCESSFULLY should appear.

Reboot laptop and sign in with original User Name and new password you typed in above.

After turning on unit and before the windows logo appears, press F8 repeatedly until you get to a black screen with white letters. Use arrow up or down to highlight select latest configuration that worked

TO CHANGE THE LANGUAGE:

From the printer control panel, press the 'Spanner' icon.

Press the right arrow button, and then press OK

Press OK again.

Press the arrow buttons until the language that you want appears on the display, and then press OK.
If you are sure, press the right arrow button, and then press OK to change the language.
To print from your macbook laptop you may have to install additional software onto your laptop from the installation CD. Insert the CD and wait for the 'Welcome' screen to appear. (Note if the 'Welcome' screen does not appear after a minute, then click the CD icon on the desktop). Double click 'Install' and follow the screen instructions.

Some additional notes that may apply to your machine(s):

If the printer is connected to a desktop computer through the rear USB port and you decide to connect a laptop computer to the printer through the Quick Connect laptop port, then the Quick Connect laptop port connection overrides the rear USB port connection. The active print jobs on the desktop computer may be cancelled. Pause or cancel active jobs on the desktop computer before switching between ports.

To summerise:

Pause or cancel active jobs on the desktop computer.

Connect a USB cable to the laptop computer and then to the Quick Connect laptop port on the front of the printer.

Warning-Potential Damage: Do not plug in or remove the USB cable from the Quick Connect laptop port while a memory device is being accessed by the printer.

If you have not yet installed the printer software on your laptop then install it now.

Hope this helps

Hi jeff_lat23,

Welcome to FixYa! How are you doing?

You did not specify what operating system you are using, whether Windows Vista or Windows 7. When did the problem start? Did it happen just recently?

Please try to do the following to resolve the problem:

1. Please try to boot your computer to safe mode. You can boot to safe mode by doing the following:

• Turn off the computer. Turn on the computer then immediately start tapping the F8 key repeatedly.

Note:
You must press F8 before the Windows logo appears on the screen. If you press F8 after the Windows logo appears, the Advanced Boot Options menu does not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

• Use the (Down Arrow) arrow key on the keyboard, scroll down to Safe Mode then press Enter.
• Login to your User Name.

2. Use System Restore to restore the computer's settings to an earlier date:

• Navigate to the Start -> All Programs -> Accessories -> System Tools.
  
• Click on the System Restore program icon.
  
• Click Next > on the Restore system files and settings window.
  
• Choose the restore point that you want to use.
  

Note: Check the Show more restore points checkbox to see more than the most recent restore points.

• Click Next >.
  
• Click Finish on the Confirm your restore point window to begin the System Restore.
  

Note: Windows will shut down to complete the System Restore.

Hope that helps. Thank you for using FixYa!

Either the display panel needs to be replaced or the video inverter is bad.

1. Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt.
2. Use the arrow keys to select the Safe mode with a Command prompt option.
3. If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER.
4. Log on as an administrator or with an account that has administrator credentials.
5. At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER.
6. Follow the instructions that appear on the screen to restore your computer to a functional state.
7. Set your computer back to the state when it was working fine.

You are having a display problem with the LCD, so kindly have it checked from dell and get the LCD display replaced from them if your laptop is under warranty

The issue appears to be cosmetic if the system boots to WIndows and there are no display issues using the system. Some systems I've seen have a bit of video distortion between the BIOS splash screen and the desktop. A couple things may change that. Update the system BIOS and the video driver to the most current available

it maybe sounds a little like a problem in explorer.

try to start you computer up, press F8 within the windows loader appears. then select :start up the same way as last time it worked.

now it should work. if not then format the pc.
if you have a lot of important stuff on it you can download the ubuntu livecd and use it the get all of your stuff out of the disk.

hope that works.
CS.