My scanner will no longer copy after I updated to vista. What do I need to do?

Hello.

I am a Support Engineer with Xerox Scanners. When you say that you need the "leads" I assume that you mean calbes to connect the scanner to your computer. If that is the case, all you need a USB A/B cable and a compatible power supply.

If you no longer have your original power supply, or it is no longer functional, you may be able to find a comatible replace at your local electronics store. It needs to have an output specification of 12 Volts and support at least 1.25 amps.

Drivers for this model can be found here. Please be aware that this model is circa 2003, and drivers were not made for operating systems beyond Windows Vista. If you need help updating or reinstalling the drivers, have a look at this article.

If you continue to experience trouble, please feel free to contact us by

Regards,
Xerox Scanners Support

Hello Barbhinkins,
Please find the vista driver for this printer at this link. Follow the instructions to install properly.

Hopefully this file will also have driver for scanner.

Thanks,
Lolita

Kindly download trhe latest Kodak all in one home center software from www.kodak.com/go/aiodownloads .the scanning and printing drivers are embedded in the software itself.

Can't remember, but I believe you should have a fault programme which can access to run a self check?

All in one means able to send a "Fax".

If I'm right you have two settings for faxing, either entering doc in to tray or placing on scanner to be copied then faxed.
If so and you are able to fax to anoth er fax number see if you can send fax via your scanner. I'm am trying to find out if your scanner then starts up, strode lights up and copies, least you know important bits are working.

If it does light up, chances are present prog is not vista compat. Go to www.hp.com enter your printer details search it will come up with latest updates and full progs, look for the vista prog. Good Luck.

Hi,
Well first make sure the scanning surface is clean.
If you're on XP, you could try the various patches/updates from the site here:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=77375&lang=en

You can also scan and copy in Vista by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (eg HP 1310) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

http://windows-vista-updates.blogspot.com/2007/05/canon-scanner-drivers-for-windows-vista.html

How to down load Scan maker 3630

I need a driver to INTEL865G m.b driver for windos vista o.s

Load the XP drivers and run it in compatibility mode. Or right click on the exe files after unzip and mark in compatibility mode xp. Works fine!!

try this see attached