The DVD drawer on our Bose is stuck out and will not retract back into the unit. I have taken it apart to get to the DVD player but have not taken the DVD player apart.
We have seperate problem with the sound. After a while it starts to get scratchy and will go out. We just turn it off and let it cool down. SInce I have the unit apart can I do anything to stop this issue?
Try to unplug the unit from its power source, give it a minute then plug it back in.If open appears on the window, hit the eject button. See if that will work for you. If that dont work, hit source and on at the same time, then eject if open appears in the window. That should close the draw for you.
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You're right, this is a known issue for years with Bose Lifestyle. You may try these steps to resolve the issue:
Note: You will need a flashlight and a small screwdriver.
1. First, disconnect the base unit from the system.
2. Turn the base unit upside down and find the access hole embossed with "Manual magazine release" on the CD player side.
3. Then, using the flashlight, look inside the base unit at those access holes and find the fine spring and locate where it fastens to the sheet metal of the CD player.
4. The moment you find the spring you should see that it connects to the CD player chassis at the forward end and a piece of sheet metal that is on top (actually underneath when the base unit is right-wide up) of the CD player chassis at the rear end. This is the manual release mechanism.
5. Finally using the small screwdriver, push the release mechanism rearward to release the CD magazine from the player. The magazine should pop out.
If the magazine is not released, then the CD that is still in the player has not been slid back fully into the magazine. In this case you'll need to plug the base unit back into power and hope that the CD is retracted, allowing you to push the release mechanism rearward. If not then you'll have to open the base unit to access the CD player.
That happens when you close the drawer instead of pressing the close button you can skip gears and it would have to be taken apart and re-calibrated. Sometimes it is just a glitch that you can over-ride using a straight pin into a small hole on the front (assuming this uses a drawer).
THE UNIT HAS A PROBLEM WITH THE GEARS SLIPPING ON THE SHAFT , NEEDS TO BE SENT BACK. REPLACEMENT OR A SYSTEM UPGRADE WILL FIX THE PROBLEM. SOME PEOPLE HAVE TAKEN UNIT APART AND PUT GLUE ON THE SHAFT AND SLID THE GEAR, BUT THAT DOESN'T SEEM TO BE A PERM FIX. AND IF YOU MESS WITH IT BOSE MAY NOT WORK WITH YOU ON THE PROBLEM ...
I also have a bose Lifestyle 48, and the same problem has happen to me where the DVD player would not open,
Unplug the unit, Wait a few seconds, after plugging the power back in, immediately hit eject so that the player does not have time to spin up and try to read the disc again
Manually open the tray. It's possible that you have a dvd stuck in the drawer because it wasn't fully seated. Look at at the front of the drive and you will see a tiny hole. Take a paper clip or safety pin, stick it in the hole and push. You will see that the drawer will pop out and you can retrieve your stuck dvd. Thanks for using fixya.com
this is a belt driven drawer there is a little gear made
from plastic . the cause is there are teeth missing from the gear .due
to /pushing drawer manually or forced shut / or kids / now this this
will have to go to bose for repair i was a bose agent for repairs and
yes this is the worst bit it will cost £140 TO £200 POUNDSthe unit has locked out this is a common problem with this unit bose do not actually make this unit its a generic design the company should stick to speakers only .there are better built systems than this,people think they are buying the best its the name game again i have been in this trade a long time my moto is always buy sererates if your cd/dvd goes wrong you can pop a new one in rather than loose the lot . bose are not good on servicing slow and un reliable depending on where you are . uk not good /america dont know sorry to deflate you i have 6 off these units waiting for parts all with the same fault . people panic and take a knife to the drawer to get there beloved cd out this does even more harm a drawer will cost £47.00 a cd £ 10.00 ..TO Replace it can be retrieved so there it is. if you are in the uk my email is email@example.com we can talk if you need further assistance if you send
it now you will not get it back before christmas best regards kirk
When a disk is stuck inside the player , try following the procedure below:
Unplug power cord. Plug back power. Turn on the unit and press repeatedly the eject button at the same time. If you successeed in ejecting the disk before the player starts reading TOC(disk initial track), then the disk will eject. If that does not work, then there is an internal fault, in that case the unit must be taken apart to remove the disk.