Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

Line in copies that go thru feeder

Any thing fax or copy that goes thru DSocument Feeder has line in copy.
On scan the line appears yellow

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  • Kimm1369 Apr 30, 2008

    I have the very same problem.. Have you received any ideas on how to fix this?

  • mfkilgore May 01, 2008

    same problem only when something (copy or scan) goes through the feeder. It is like there is something on the screen???

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  • 79 Answers

Hi,

Over time the automatic document feeder (ADF) will get dirty, occasionally causing vertical black streaks or lines in scans and copies .

Manual cleaning of the ADF might be necessary. Follow the procedure below to manually clean the ADF .

You will need the following materials:

  • Soft lint-free cloths
  • Glass cleaner
if you look carefully on the left side of ADF ( top feeder ) there is an assembly which u can lift , there wud be a set of rollers if u lift that part there would be a glass strip . u are suppose to clean that strip .
While holding up the inside of the ADF, clean the glass in the location of the vertical streak with one of the cotton swabs. Try cleaning the glass first with a dry cotton swab. If that does not correct the problem, then moisten the swab with glass cleaner .
If the vertical lines or streaks still appear, go through the above cleaning process again, this time cleaning the entire surface of the ADF scanner glass.
and after this try the following steps as well .
CAUTION: Use only glass cleaner. Avoid abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass.

Posted on May 27, 2008

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